Manager I, Communications

Navy Federal Credit Union • Pensacola, FL

79d

About The Position

To develop, lead, and manage internal communication programs and campaigns, including workplace, culture, crisis, change and strategy. The Manager I manages professionals and/or leaders and is accountable for the performance and results of a team. Decisions are guided by policies, resources and business plans. Develop, manage and guide execution of enterprise-facing communications plans to achieve business objectives.

Requirements

• Bachelor's Degree in Communications, Journalism, English, Marketing or equivalent.
• Extensive relative work experience.
• Track record of building strong-performing teams.
• Experience blending internal communications across cross-functional teams.
• Proficient in Associated Press Style.
• Advanced knowledge of change management principles.
• Excellent written and verbal communication skills.
• Strong judgement, problem solving, and organizational skills.
• Ability to guide, influence, and persuade others.

Nice To Haves

• Expert knowledge of internal communications principles.
• Broad knowledge of the functional area with demonstrated leadership skills.
• Ability to work with diverse internal audiences.

Responsibilities

• Develop and manage internal communication programs and campaigns.
• Lead and manage a team of professionals and/or leaders.
• Guide execution of enterprise-facing communications plans.
• Collaborate with leadership to implement communication plans aligned with company goals.
• Create and manage engaging content for internal communication channels.
• Drive initiatives to enhance employee engagement and foster a positive company culture.
• Support communication efforts related to organizational change.
• Monitor and analyze the effectiveness of communication strategies.
• Oversee copy writing, editing, and curation of content for internal communications.
• Make recommendations for solutions or improvements to business processes.
• Ensure policies, practices, and procedures are understood and followed.
• Report on progress, challenges, and potential solutions.
• Drive innovation by proposing and implementing new trends and tools.
• Translate communication needs into unified communication plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree