This position is responsible for managing day-to-day operations and ensuring that quality patient care is provided across multiple inpatient and outpatient locations. This includes developing, managing, and achieving budgetary and financial objectives, quality improvement initiatives, program service development, and personnel management and development for all assigned locations. The position works closely with shared service leaders, local caresite administration, providers and other members of multi-disciplinary teams to ensure the highest value specialty care. This is a local leadership position for wound, skin, ostomy, and hyperbaric shared service. Typical Distribution of Job Duties: 50% Operational, 30% Quality Improvement, 20% Strategic Essential Functions Coordinates performance and compliance with patient safety initiatives, federal, state, and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, NFPA, ASME, PVHO, and other unit specific accrediting and certifying bodies. Collaborates with provider leadership to develop and implement department strategies that align with Enterprise, Region, Caresite and Shared Services. Leads the achievement of goals and implements action plans to improve performance. Demonstrates cost-effective use of resources by taking appropriate action to meet the department financial performance goals. Works with Shared Service and Caresite leadership to develop and submit operating and capital budget requests. Participates in interdisciplinary committees throughout the organization. Creates a culture for caregivers that supports efficient, safe, effective, and compassionate care. Holds caregivers accountable for outcomes using patient satisfaction metrics, national benchmarks, and other resources. Serves as a liaison for providers in the department and medical group leadership. Manages the department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations. Responsible for ensuring documentation and maintenance of caregiver competency and necessary training. Provide communication to caregivers and providers through rounding, huddles, staff meetings and other forms of communication Resolves customer service concerns Ensures facility is in good working order and that equipment is functioning properly.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees