Manager Human Resources

Houston Methodist•The Woodlands, TX

About The Position

Plans and organizes day-to-day Human Resources department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the Human Resources department. Partners with Corporate HR (Compensation, Talent Acquisition, Benefits, Payroll, Organizational Development (OD) and Learning, HR Client Services and Performance Management) as required to deliver exceptional service and results to the organization. Provides flawless delivery of HR services by aligning HR Systems, Processes, and Structure to increase consistency of practices.

Requirements

Bachelor’s degree
Five years’ experience, at least two years functioning at a senior level
Must meet the minimum years of experience required by the senior-most role that reports to the position
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Ability to work effectively in a fast paced environment
Demonstrates flexibility and adaptability in the workplace

Nice To Haves

PHR - Professional in Human Resources (HRCI) or
SPHR - Senior Professional in Human Resources (SHRM)

Responsibilities

Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the Human Resources department.
Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters
Facilitates the promotion of teamwork within and between departments
Plans and organizes day-to-day Human Resources department operations, schedule and activities.
Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability.
Partners with Corporate HR (Compensation, Talent Acquisition, Benefits, Payroll, Organizational Development (OD) and Learning, HR Client Services and Performance Management) as required to deliver exceptional service and results to the organization.
Ensures a safe and effective working environment
Uses and optimizes information systems to enhance operations
Assists in the development of department budget and ensures that the department operates in a cost effective manner.
Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities.
Integrates ICARE culture strategies into business plans to ensure a proactive approach to employees and that align with those we serve.