Manager - Hub Resource Planning

United Airlines-posted about 1 year ago
Full-time • Manager
Chicago, IL
Air Transportation
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The Manager of Hub Resource Planning at United Airlines is responsible for overseeing a significant labor budget and implementing effective resource planning strategies for airport operations at O'Hare International Airport. This role involves optimizing workforce resources, ensuring operational effectiveness, and driving successful resource planning outcomes through detailed analytics and collaboration with senior station leaders. The position requires strong leadership skills and a passion for the airline industry, contributing to the overall goal of enhancing service and cost performance.

  • Manage a $300M+ labor budget for airport operations at O'Hare International Airport.
  • Implement resource planning best practices and strategies for airport operations.
  • Collaborate with senior station leaders to optimize workforce resources while adhering to labor contract constraints.
  • Deliver final workforce targets for each flight schedule based on various operational factors.
  • Develop detailed analytics and tools to enhance resource planning outcomes.
  • Ensure operational effectiveness through short-term labor delivery and overall personnel budget management.
  • Plan for long-term headcount needs, including hiring and attrition rates.
  • Create and maintain shift and vacation bids to reduce service defects and control costs.
  • Analyze labor contracts and potential changes in service standards and flight schedules.
  • Undergraduate degree in Business, Economics, Mathematics, Operations Research, Industrial Engineering, or a related field involving quantitative analysis.
  • 3-5 years of team leadership experience required.
  • 2 years of relevant work experience, preferably in a complex workforce planning operation.
  • Continuous improvement experience is required.
  • Highly proficient in MS Office, particularly Excel.
  • Strong analytical ability and demonstrated team leadership skills.
  • Excellent verbal and written communication skills.
  • Enthusiasm for the airline industry and ability to work in a dynamic environment.
  • Must be legally authorized to work in the United States without sponsorship.
  • MBA or advanced degree preferred.
  • Knowledge of scheduling tools (Inform, StaffPlan).
  • Proficiency with complex data sets.
  • Experience with simulation software.
  • Data visualization skills.
  • 401(k)
  • Parental leave
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