Manager, HR Communications Operations

University of Utah • Salt Lake City, UT

40d • Hybrid

About The Position

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA The Manager of HR Communications Operations helps lead and oversee operations of the Communications and HR Learning team within the HR Department at University of Utah Health Hospitals and Clinics. Reporting to the Director of Communications and HR Learning, this role ensures that systems, processes, plans, and resources are optimized to deliver timely, effective, and high-quality communications and learning experiences that support HR programs and enterprise-wide priorities. This individual plays a key role in helping the Director translate communication strategies into action-driving the development, implementation, and continuous improvement of initiatives and deliverables that inform, train, and engage leaders and employees across the organization. The manager balances people leadership with operational excellence, ensuring the team functions efficiently, collaborates effectively, and delivers consistent, high-quality outcomes that advance HR and organizational goals.

Requirements

• Strong people leadership and coaching skills, with demonstrated success developing individuals and teams.
• Advanced project management and organizational skills, with the ability to manage multiple complex initiatives simultaneously.
• Expertise in process design, workflow optimization, and operational improvement.
• Excellent written and verbal communication skills, with exceptional attention to clarity, accuracy, and tone.
• Ability to build trust and collaborate effectively across functions and levels, including HR, marketing, and executive leadership.
• Familiarity with HR programs, processes, and systems (e.g., performance management, compensation, benefits, payroll/timekeeping, talent acquisition, etc.).
• Strategic and systems thinking, with the ability to connect daily execution to enterprise priorities, culture, and values.
• Demonstrated experience leading staff or managing project teams.
• Proven ability to develop and execute communication plans that support organizational initiatives and change efforts.
• Proficiency with project management tools, content planning systems, and collaboration platforms (e.g., Asana, SharePoint, Teams, Workfront, or similar).
• Strong analytical skills, with experience measuring communication performance and applying insights to improve outcomes.
• Bachelor's degree in communications, marketing, human resources, business administration, or a related field; or equivalent combination of education and experience.
• Four years of progressively responsible experience in communications, preferably within large or complex organizations.

Nice To Haves

• Prior management experience in healthcare, higher education, or similarly matrixed environments.
• Experience supporting HR-specific communications and programs.
• Familiarity with organizational change management principles and internal communications best practices.

Responsibilities

• Team Leadership & Supervision
• Operational & Project Management
• Process Improvement & Measurement
• Strategic Alignment & Collaboration
• Content & Campaign Implementation

Benefits

• Save 50% on Tuition (Tuition reduced for eligible employees attending the University of Utah)
• Health Coverage
• Dental Coverage
• Life Insurance
• Retirement
• Paid Time Off
• 11 Paid Holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees