Manager, HR Business Partner- Customer Channels
About The Position
Capital One is seeking a Manager, HR Business Partner to join the Channels HR Business Partner team. This role involves working with internal clients to deliver people initiatives and talent strategy within a fast-paced, dynamic, business-casual, and collaborative environment. The ideal candidate will possess strong relationship building, influencing, communication, and problem-solving skills. The position offers the opportunity to provide strategic HR business partnership to one or more business groups, overseeing and delivering HR solutions such as people strategy, performance and talent management, culture and belonging, engagement and retention, organizational efficiency, workforce planning, and succession management. The Manager, HRBP will partner with the HR leadership team, act as a trusted advisor to HR Centres of Excellence, and navigate significant change while leveraging effective HR processes to foster innovation and growth.
Requirements
- High School Diploma, GED, or equivalent certification
- At least 3 years of client facing experience OR at least 3 years of consulting experience OR a combination
Nice To Haves
- Bachelor’s Degree or military experience
- MBA or Master’s degree
- Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification
- 5+ years of client facing experience or 5+ years of consulting experience or a combination
- 4+ years of experience in in Human Resources or Human Capital Consulting
Responsibilities
- Strategic workforce planning, including succession planning
- Proactive recruitment and retention strategies
- Organizational design and development
- Employment risk management, including employee relations strategies
- Data and trend analysis to incorporate within strategic decisions and talent plans
- Foundational Diversity, Inclusion and Belonging (DIB) practices
- Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent
- Provide coaching to our leaders and advice on key areas such as leadership, teamwork, organizational design, strategy, etc.
- Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage
- Develop data-driven, innovative and creative solutions with a willingness to push and challenge for transformative work
- Lead Card Channels-wide HR project work, partnering with peers within Channels and across the Card organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
