Manager, HR Advisory

HSBC • Buffalo, NY

386d • $78,700 - $110,000

About The Position

As the Manager of HR Advisory at HSBC, you will play a crucial role in managing relationships and coordinating support for HR inquiries that span multiple areas. This position involves overseeing complex HR processes, supporting change initiatives, and enhancing the overall workforce experience through data-driven insights and continuous improvement of HR services. You will also provide high-level support to senior executives and facilitate effective communication within the organization.

Requirements

• Practical experience in HR Generalist/Business Partner roles, Employee Relations, Performance & Reward, or Learning & Talent Development.
• Ability to understand complex situations and provide clear guidance.
• Detail-oriented with the ability to spot errors in data and seek clarification.
• Proactive self-starter with a customer-focused approach.
• Understanding of the business environment to align advice with business goals.
• Proficient in Microsoft Office applications and innovative in reporting analytics.
• Bachelor's degree or equivalent; graduate degree preferred.
• Ability to commit to a hybrid schedule of approximately 3 days per week in the office.

Nice To Haves

• Experience managing a team of people.
• Graduate degree in a relevant field.

Responsibilities

• Manage relationships and coordinate support for HR inquiries across multiple areas.
• Support complex interpretation of HR policies and procedures, overseeing events requiring higher touch handling.
• Assist in the change journey for people managers regarding various HR processes.
• Encourage customer adoption of HR systems and tools.
• Conduct low and medium risk investigations as needed.
• Utilize case and knowledge management tools to identify trends and improve HR services.
• Provide end-to-end coordination and quality assurance for queries and transactions for Senior Executives.
• Use data to identify trends and support colleagues in their career journeys.
• Facilitate team meetings, townhalls, and Employee Resource Group events, both virtually and in person.

Benefits

• Competitive pay range between $78,700 and $110,000.
• Flexible benefits designed to improve health and well-being.
• Access to tailored professional development opportunities.
• Robust Wellness Hub.
• Generous matching gift program.
• Industry-leading volunteerism policy.
• Comprehensive Sustainability and Climate Change Initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree