Manager Hospice

WVU Medicine

About The Position

The Manager of Hospice is responsible for overseeing the daily operations and management of Hospice services at [Specify Location]. This role ensures compassionate end-of-life care, compliance with all regulatory and accreditation standards, and efficient management of resources. The Manager of Hospice will lead a dedicated team, fostering a supportive and empathetic environment to provide the highest level of care to patients and their families.

Requirements

Current unencumbered licensure with the WV Board of Registered Professional Nurses, or appropriate state board where services will be provided, as a registered professional nurse OR current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
Must possess valid WV or neighboring state driver’s license and must maintain WV or neighboring state minimum auto insurance
Five (5) years of progressive Registered Nurse experience required; Four (4) years Hospice experience.
Two (2) years of supervisory experience.
Must have the ability to work successfully under highly-stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.
Must have the ability to make sound, independent judgments based on scientific principles, and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion.
Must have the ability to comprehend and perform oral and written instructions and procedures.
Must have strong communications skills, written and verbal.
Must have math skills to enable calculation of drug dosages and infusion stats.

Nice To Haves

Bachelor of Science in Nursing from a School of Nursing.
Two (2) years of previous experience in a hospital/home care/hospice leadership role (such as charge nurse, nurse manager, or documentable consistent demonstration of strong leadership skills while functioning as a staff nurse).

Responsibilities

Oversee the daily operations of Hospice services, ensuring compassionate patient care and compliance with all regulations.
Develop and implement policies, procedures, and best practices to enhance service delivery and patient outcomes.
Supervise, train, and evaluate Hospice staff, including nurses, social workers, chaplains, and support personnel.
Manage the budget and resources for the Hospice department, ensuring cost-effective service delivery.
Monitor and report on key performance indicators, implementing improvements as needed.
Coordinate with the Director of Hospice to develop strategic plans and goals for the department.
Ensure accurate and timely documentation of patient care and compliance with documentation standards.
Address patient and family concerns and complaints promptly and effectively.
Collaborate with other healthcare professionals and departments to ensure continuity of care.
Stay updated with industry trends, advancements, and regulatory changes in Hospice care.