About The Position

This role involves strategic business management and coordination, including organizing monthly business reviews and strategic off-sites, monitoring key performance indicators (KPIs), operational metrics, project milestones, and opportunity pipelines. The position requires preparing data-driven briefs, presentations, and analyses to support decision-making by the SGU Head and leadership team, and partnering with various teams for annual strategic account planning. Additionally, the role acts as a corporate liaison, representing the SGU in meetings, ensuring its vision and goals are communicated, and coordinating all required updates and submissions for corporate forums and executive meetings. It also involves coordinating SGU-level external communications to ensure clarity and alignment with SGU goals.

Responsibilities

  • Coordinate monthly business reviews and strategic off-sites, coordinating with leaders across Client PODs, analytics, operations, and technology.
  • Proactively tracked outcomes to ensure alignment and execution.
  • Monitor KPIs, operational metrics, project milestones, opportunity pipeline & provide SGU head with synthesized reports, highlighting emerging revenue risks, mitigation plan & growth opportunities
  • Prepare data-driven briefs, presentations, and analyses to facilitate effective and efficient decision-making by the SGU Head and leadership team.
  • Partner with Client POD leaders, operations, analytics & account teams for annual strategic account planning.
  • Represent the SGU in meetings, ensuring its vision & goals are conveyed and key takeaways are captured and acted upon.
  • Coordinate, collaborate & deliver all required updates, reports, inputs, & submissions for corporate forums, committee, reviews, offsites and executive meetings.
  • Coordinate SGU-level external communications, ensuring clarity, timeliness, and alignment with SGU goals.
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