About The Position

As a Health Plan Operations Manager, you will be responsible for overseeing the daily operations and ensuring that our vendor/partners are meeting their contractual obligations. This role requires a strong understanding of health plan operations and vendor management.

Requirements

  • Bachelor's degree, preferably in healthcare management, business administration, or a related field.
  • 5+ years of experience in health plan operations.
  • Strong knowledge of health plan operations, with detailed focus on group and member enrollment.
  • Experience managing vendor relationships.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong analytical and reporting skills.
  • Ability to work within and manage cross-functional teams.
  • Strong attention to detail and ability to address multiple priorities in a fast-paced environment.

Responsibilities

  • Manage and oversee daily program operations with vendors, focusing on the case installation process including group and member enrollment.
  • Generate internal and external operational reports including stoploss reporting.
  • Collaborate with cross-functional teams to ensure alignment with our business needs and objectives.
  • Identify areas for improvement and implement process improvements to enhance the efficiency and effectiveness of our health plan operations.
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