Manager Guest Empowerment Support
Breeze Airways™•Cottonwood Heights, UT
186d
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About The Position
The Manager Guest Empowerment Support helps set, establish, and execute guidelines, policies, and processes for the contact center with a digital-first Guest communication strategy. This Leader oversees remote Guest Empowerment Team Supervisors and Team Members who provide information and assistance to Guests and complete back-office tasks. This position helps assess resource management and ensure appropriate staffing across the contact center. This Leader must be able to quickly flex between tactical execution, operational work, and strategic foundation setting.
