Manager, GTM

Livingston International

7d

About The Position

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. The Manager, GTM has direct responsibility employees within our Trade Management group. Accountable for personnel management activities such as hiring, firing, employee development, employee evaluation, and discipline.

Requirements

• Excellent coaching and development skills
• Excellent interpersonal and communication skills (both verbal and written)
• Demonstrated ability to drive change
• Strong analytical skills and attention to detail
• Strong organizational skills
• Proficient in Microsoft Office suite, Windows, web browsers, etc.
• Team management experience
• 4 years of related experience

Nice To Haves

• Preferred: Bachelors Degree or equivalent
• Certifications and/or licenses related to customs compliance are preferred.

Responsibilities

• Conduct personnel management activities including performance management, discipline, employee development, hiring, firing, etc.
• Create a supportive environment where team engagement is seen as central to driving results.
• Implement the strategy along with senior management and respective managers.
• Collaborate with colleagues to ensure customer needs (whether internal or external, depending on the span of control) are understood, properly prioritized, and being executed as expected.
• Evaluate current processes for issues and identify efficiencies including automation, location strategy, and process flow; work with appropriate resources to resolve.
• Promptly and effectively manage all queries and concerns, ensuring issues are registered and followed up on; manage corrective and preventive actions as needed.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager