Manager, Graduate Medical Education

Connecticut Children's Medical Center•Hartford, CT

2d•Hybrid

About The Position

With limited supervision, the Manager, Graduate Medical Education provides administrative oversight of the development and day to day operations of graduate medical education programs at Connecticut Children’s including but not limited to the Pediatric Residency Program and the Pediatric Surgical and Subspecialty Fellowship Programs. The Manager provides guidance for and/or directly oversees recruitment and onboarding processes; ensures compliance with institutional and program policies and procedures; oversees program re-accreditation ensuring continued compliance with the requirements of national medical education accreditation agencies. This Manager manages Graduate Medical Education Program Coordinators and Resident Team Associates/Assistants (RTAs), and is responsible for the development and execution of strategic programming and initiatives, prioritization of workflow, use of resources, and coordination with both internal and external departments as needed.

Requirements

Bachelor’s degree required, concentration in Education or Business Administration preferred, with three or more years’ experience in in an academic setting OR six or more years’ experience in budget, grant or program management in an academic setting accepted in lieu of degree
Certified Training Administrator of Graduate Medical Education (C-TAGME)
The administration of educational programs, preferably medical school / residency education
Interacting with regulatory and related administrative organizations, such as the Pediatric Residency Review Committee, The American Board of Pediatrics and the Graduate Medical Education Office at academic medical center or school of medicine
Social Media modalities and webpage support
Supervise, train, and evaluate personnel
Ability to assess a situation and adapt approach and methods to successfully achieve desired outcomes Learn new software applications as needed, including the ability to acquire the knowledge and skill in management of existing databases.
Ability to work collaboratively and effectively with other medical education partners within the institution to achieve common goals, as well as with a wide range of professionals across multiple institutions
Demonstrated PC proficiency in a Windows environment using Word, Excel, PowerPoint, Email; organize and present data in spreadsheets using Microsoft Excel.
Excellent interpersonal and communication skills
Strong coordination and organizational skills necessary to prioritize operational tasks, program requirements, and institutional educational goals
Budget preparation and fiscal management skills
Ability to supervise, train and evaluate personnel
Ability to assess a situation and adapt approaches that support successful achievement of desired outcomes

Responsibilities

Manages the operations and department level support activities for Graduate Medical Education programs.
-Directly assesses and prioritizes administrative needs to ensure the appropriate and efficient allocation of resources. Creates and maintains a yearly calendar of events. Plans, prioritizes and directs the work activities of Graduate Medical Education Program Coordinators to ensure that program goals, objectives and deliverables are met. Identifies technology needs and enhancements as needed to stay current and to meet program goals and requirements
- Oversees site visits, program inspections, and reviews by university and national accreditation agencies. Stays current on updates to Accreditation Council for Graduate Medical Education (ACGME) requirements to maintain program accreditation; disseminates information and develops training for program coordinators to ensure continued accreditation of all graduate medical education programs.
- Manages all aspects of event planning for various training and lecture series, activities and events for graduate medical education programs, including topic selection, venue selection, logistics, contract negotiations and staffing.
- Manages budgets for each graduate medical education program including overseeing the tracking of expenses by Program Coordinators, budget development, participation in and meet deadlines for annual budget process
- Responsible for the financial oversight of graduate medical education, including authorizing expenses, reconciling monthly financial reports, and reporting variances to finance department.
- Monitors and keeps current all appropriate affiliation agreements and program contracts.
- Facilitates collaborative relationships with the University of Connecticut Graduate Medical Education (GME) office and Capital Area Health Consortium (CAHC)
- Develops and implements strategic program ideas into successful academic and research initiatives, communicates graduate medical education program successes, needs and areas for improvements to internal stakeholders as appropriate
- Furthers the Department’s educational mission by developing resources and supporting, mentoring, and training pediatric Program Directors and other education support staff.
- Collaborates with senior leaders to establish strategic, long and short term, goals and objectives, consistent with the Department’s continuous quality improvement program by performing needs assessments and developing curriculum, processes or policies for the graduate medical education programs.
- Represents Connecticut Children’s/University of Connecticut at local, regional and national conferences through conference participation submitting presentations or posters when applicable.
-Values cultural diversity and other individual differences in the workforce.
-Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children’s standards.
-Performs other related responsibilities as assigned by the Administrative Director and Vice President.
Provides overall supervision of Graduate Medical Education Coordinators and Resident Team Assistants/Associates and determines appropriate methods and processes for them to effectively meet the guidelines and requirements of the Accreditation Council for Graduate Medical Education (ACGME) guidelines.
-Participates in the selection, hiring and orientation process; partners with Administrative Director of Medical Education in all phases of the performance management process (establishing performance standards, development, ongoing feedback/coaching, mentoring, check-ins, rewarding and appraisal) for assigned staff.
-Communicates expectations, provides ongoing feedback and coaching, provides development opportunities, and completes appraisals as part of = annual appraisal process.
-Facilitates teamwork and cooperation among staff, effectively follows-up and resolves routine employee relations issues, seeking support from Administrative Director of Medical Education with more complex issues; highly involved in termination decisions.
-Educate staff on team building, problem solving and conflict resolution.
-Conducts analysis of monthly budget variances and yearly budget planning.
-T racks employee time on the timekeeping system, ensures compliance of staff with HIPAA and other regulatory requirements such as annual validations.
-Sets priorities for the team to ensure task completion; coordinates work activities with other leaders.
-Participates in a variety of administrative managerial activities such as the development, implementation, and enforcement of policies and procedures; and maintains appropriate department files (e.g. employee files, incident reports, etc.).
-Decisions are guided by Connecticut Children’s policies, procedures and the organizational plan; receives guidance and oversight from Administrative Director of Medical Education .