Manager GMR Life

Global Medical Response • Denver, CO

204d • $115,000 - $130,000 • Remote

About The Position

The Program Manager for GMR Life is responsible for the development and support of a comprehensive employee health, wellness, and resilience program. This role aids employees and operations in connecting with appropriate resources, disseminating educational and promotional information, and managing wellness situations. The Program Manager will consult with Human Resources and leadership to identify situationally appropriate solutions for employee wellness emergencies, manage the social media presence for GMR Life groups, and coordinate the Peer Support and Critical Incident Response program. This position serves as a companywide point of contact for wellness solutions and acts as a goodwill ambassador to the emergency response community.

Requirements

• Minimum bachelor's degree with demonstrated effective verbal and written communication skills.
• Master's degree in relevant field preferred.
• Additional education and/or certification in wellness specialties is desired (preferred: ICISF GRIN, Acute Stress Adaptive Protocol, LIFT-C, QPR, and/or ResponderStrong Mental Health Curriculum).
• Minimum 10-years of experience as a career emergency responder (EMT, Paramedic, Firefighter, Air medical, pre-hospital RN) with demonstrated leadership responsibilities.
• Leadership role or equivalent experience preferred.
• Critical incident management experience strongly desired.
• Prior peer support experience required.
• Public speaking; creating and delivering educational content through a variety of formats; supervising diverse personnel; building collaborative teams; developing and implementing action plans.
• De-escalation techniques.
• Crisis intervention and management.
• Suicide awareness and intervention.

Nice To Haves

• Prehospital EMS and/or Firefighter credentials are preferred (including EMT-B, AEMT, EMT-P, CCEMTP, RN).
• Licensed mental health provider with experience working with Responders is also acceptable, including LCSW, LPC, LMFT.

Responsibilities

• Coordinate and manage the GMR Peer Support and Critical Incident Response program.
• Respond to provide guidance, coordination, and support in the wake of critical incidents.
• Collaborate with the Director of GMR Life and Manager of Clinical Mental Health to expand and promote wellness offerings throughout GMR.
• Coordinate and manage wellness programs in collaboration with Human Resources, Benefits, and local Operations including onboarding and NEOP opportunities.
• Consult as needed with other company personnel to manage wellness crises.
• Develop and maintain robust wellness communication channels in collaboration with Communications and Marketing.
• Create timely educational content targeting emerging needs of personnel and Operations.
• Serve as an ambassador to the emergency response community for GMR's wellness innovations.
• Assist in managing the wellness subsidiary groups including the Therapy Dog Team.
• Assist in managing the Chaplaincy Program and the Peer Support Teams.
• Provide tailored support and resources to the deployed personnel for OEM during federal, state, and local level disaster responses.
• Collaborate with leaders at all levels during crisis response regarding leading through crisis and stress management.
• Consult and coordinate behavioral health care for employees seeking residential, intensive outpatient, or other higher level behavioral health care.
• Represent GMR nationally through speaking engagements (conferences, webinars, podcasts, interviews).

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401k
• Disability insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Vacation and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree