Manager, GME Education Program Coordinator

Mayo Clinic • Rochester, MN

75d

About The Position

Work will primarily be completed remotely; however, work is expected on-site as needed, therefore residence within reasonable driving distance of the Rochester campus is required. Oversees the selection, orientation, performance management and staff development of designated Education Program Coordinators (EPCs) supporting Mayo Clinic School of Graduate Medical Education (MCSGME) residency and fellowship training programs. Routinely serves as a resource and mentor to others as opportunities arise. Demonstrates initiative, proficiency, and good judgment to support all levels of MCSGME personnel. Works collaboratively with EPCs, program personnel and other colleagues to standardize and optimize business processes and is responsible for oversight of process implementation. Strong organizational and communication skills and a commitment to quality and service excellence are important components of the role. Facilitates the review and interpretation of accreditation, regulatory standards, reporting requirements and assists Mayo Clinic sponsored programs to meet relevant accreditation and institutional standards. Additionally, serves as an education resource to program directors, faculty, and coordinators. Develops and implements effective orientation and training for coordinators. Responsible for interpreting, providing guidance, operationalizing school and institutional policies/procedures for Graduate Medical Education (GME) program personnel. This position is responsible for on-going professional development of the EPCs through providing or otherwise making accessible continued learning that fosters the EPCs and helps them progress on their individual career paths. This includes working with the EPCs to improve, enhance, refine, and hone existing skills, and developing new skills, knowledge and expertise.

Requirements

• Bachelor's Degree is required.
• Strong computer/technology skills with proficiency in word processing, spreadsheets, and virtual collaboration tools.
• A minimum of 3 years of experience as an EPC is preferred.
• Knowledge of education systems/software, coaching, mentoring, conflict resolution, and supervisory skills.
• Excellent verbal and written communication skills.
• Leadership and management capabilities.
• Solid understanding of EPC role, experience with Medical Education, program accreditations, and project management.

Responsibilities

• Oversee the selection, orientation, performance management and staff development of designated Education Program Coordinators (EPCs).
• Serve as a resource and mentor to others.
• Support all levels of MCSGME personnel.
• Collaborate with EPCs, program personnel and other colleagues to standardize and optimize business processes.
• Facilitate the review and interpretation of accreditation and regulatory standards.
• Assist Mayo Clinic sponsored programs to meet relevant accreditation and institutional standards.
• Serve as an education resource to program directors, faculty, and coordinators.
• Develop and implement effective orientation and training for coordinators.
• Interpret and operationalize school and institutional policies/procedures for GME program personnel.
• Provide ongoing professional development for EPCs.

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree