Manager, Global Supplier Partnership (GSP)

American Express Global Business Travel

9d • Remote

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Reporting to the Senior Director of Global Hotel Commercial, this is a strategic, high-visibility role within our Global Business Partnerships division. This position is instrumental in driving revenue through the negotiation of hotel supplier agreements that create mutual value for customers, suppliers, and Amex GBT. As Manager of GSP, you will lead comprehensive supplier management initiatives—from contract negotiation and execution through business development and strategic partnership programs, including our Hotel Growth Initiative (HGI).

Requirements

• Fluent English proficiency (written and verbal); multilingual capabilities are advantageous
• Strong analytical mindset with sophisticated commercial expertise and strategic thought leadership
• Exceptional relationship-building, collaboration, and influencing capabilities across all organizational levels
• Proven consultative selling and negotiation expertise with a demonstrated track record of successful outcomes
• Results-oriented approach with a history of delivering best-in-class performance
• Comprehensive knowledge of the hotel and travel supplier industry and strong working knowledge of travel technology platforms (GDS, Point of Sale systems, online booking tools)
• Demonstrated ability to manage multiple concurrent projects, deliver on schedule and within scope, and operate autonomously in a remote environment
• Ability to excel in fast-paced, dynamic, and evolving business conditions
• Excellent oral and written communication skills with strong presentation capabilities
• Advanced proficiency in Excel and PowerPoint with meticulous attention to detail
• Flexibility to travel domestically and internationally as required and ability to work effectively in a virtual, US-based environment

Responsibilities

• Negotiate Strategic Agreements: Develop and execute profitable hotel supplier contracts that deliver measurable value across all stakeholders while advancing Amex GBT's commercial objectives
• Accelerate Revenue Growth: Identify, develop, and drive implementation of incremental revenue opportunities with existing and prospective suppliers
• Execute Value Delivery: Operationalize supplier value propositions and establish strategies to ensure all business development commitments are realized
• Cultivate Strategic Partnerships: Build and maintain strong supplier relationships through innovative engagement approaches and channels beyond conventional sales models
• Monitor & Forecast Performance: Analyze portfolio metrics, track business performance, and develop revenue forecasts in coordination with the Global Revenue Management team
• Drive Cross-Functional Alignment: Collaborate across departments and regions—including Traveler Care, Client Management, Sales, Revenue Management, Meetings & Events, Global Business Consulting, and GBP teams—to align strategies, enhance engagement, and optimize collective outcomes

Benefits

• Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed