Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. This Manager, Global Service Excellence Operations position works out of our Alameda, CA office. As the Global Customer Service Operations Manager , you will lead strategic initiatives to optimize customer service delivery across regions. You’ll be responsible for driving operational excellence, enhancing service quality, fostering a culture of continuous improvement, and aligning global customer-centric processes to build customer trust and loyalty.