Manager, Global Equity Operations

DoorDash USA

11d

About The Position

The Global Equity Team is looking for an experienced Manager to support strategic initiatives core to the equity function and critical to the infrastructure of our equity program. We are looking for creative problem solvers with a passion for equity plan administration, data analytics and process management. As the Equity Operations Manager, it is your goal for equity transactions to appear seamless for our cross functional partners and employees. To achieve this you will take on complex challenges in a fast-paced environment where customer service is paramount. You will provide significant input and support for the delivery of ongoing equity programs. You will also collaborate with colleagues from multiple departments across various locations and take a lead role in various equity award-related projects including, new plan design, award administration and education. The ideal candidate must be able to operate in a fast-paced, high demand environment. Strong attention to detail and the ability to work independently are critical for this role. You will report into the Senior Director of Global Equity Programs in our Accounting organization.

Requirements

You are a dedicated stock operations professional with 4+ years of experience in stock plan administration at a publicly traded company
You have an understanding of global equity operations and taxation (e.g. global mobility, income sourcing)
You have exceptional analytical and conceptual thinking skills
You have a strong tendency towards cross-functional relationship building
You can distill complex concepts into simple, easy to understand communications
You’re comfortable interacting with colleagues at all levels
You have a customer-obsessed attitude for equity participant support
You have the ability to work both independently and with a team/business partners
You are capable of identifying and resolving issues
You have very strong Excel skills
You have or are working on your CEP designation

Nice To Haves

Knowledge of Workday, ADP, and various stock plan services recordkeeping platforms is a plus
You have a strong track record of achievement

Responsibilities

Support ongoing administration of global equity plans, including equity events like RSU releases, stock options exercises, 10b5-1 plans and pre-clearance management
Keep up with equity ticketing escalations, optimizing for the best customer service
Aid in changes to existing and implementation of future equity programs
Help maintain data integrity in the equity platform and integrated systems
Develop automated processes and tools to optimize plan administration
Work with HR to ensure accurate employee personal and job related data is maintained
Work with Payroll to ensure alignment on tax positions and data integrity
Work with the Equity Communications and Education manager, and local tax consultants to deliver employee education on the RSU and Stock Option life cycle
Communicate and partner with various internal groups (including domestic and international Finance, Legal, Payroll and Human Resources) to provide monthly, quarterly, annual and ad hoc reporting
Provide supporting records and documentation to internal and external auditors, as needed
Ensure and maintain compliance with policies and internal SOX controls
Analyze data sets to distill insights, convey findings and provide data-backed recommendations
Support financial reporting requests resulting from changes in employee demographics and status

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program