United Airlines-posted about 1 year ago
Full-time • Manager
Arlington Heights, IL
Air Transportation
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Manager of Global Customer Solutions at United Airlines is responsible for overseeing the customer de-escalation work stream, ensuring that customer concerns are addressed effectively and efficiently. This role involves managing a team, coordinating with various operational teams, and maintaining the integrity of the United Brand during escalated customer situations. The position requires flexibility in scheduling to accommodate a 24/7 operation and emphasizes the importance of effective communication and process improvement.
