Manager, Global Creative Ops - Le Labo

Estée Lauder Companies

9d • $85,000 - $139,600 • Onsite

About The Position

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
ABOUT THE BRAND:
Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique’s function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.
Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.
JOB SUMMARY:
The Creative Operations Manager will manage and oversee project management for creative requests from end to end, communicating with cross functional teams to track and monitor the steps in the creative process, ensuring adherence to project defined guidelines, including timelines and budgets. The creative requests include, but are not limited to digital & print media, video placements, and social media requests. This role works closely with the entire creative team (designers, post production team, DAM manager) as they shepherd projects from conception to completion. Must be able to handle multiple projects simultaneously and have the maturity and professionalism to frequently present to the Brand President/Creative Director.
This person should be highly organized, have outstanding communication skills and be a self-starter that can hit the ground running.
This role is based in our Williamsburg, Brooklyn office.

Requirements

• Minimum 5-6 years of work experience
• Natural and strong communicator
• Strong attention to detail and stellar time management and organizational skills
• Understand how to prioritize projects according to the brand needs and timelines
• Has the natural passion to work in a creative environment with the emotional intelligence and sensitivity to work with creative personalities
• Has the ability to adapt to the speed of Le Labo production and development and can manage to keep projects in order within a fast-paced environment.
• Can understand the Le Labo language and brand ethos, as mentioned in the above description of the brand.
• Embodies the values and principles of the Le Labo manifesto, by fostering an internal culture of belonging and empathy

Responsibilities

• Partner with creative leadership to ensure that our project management system showcases the real time status of all creative jobs to monitor progress and share updates with our internal clients.
• Onboard new Souls on our tools (Wrike, frame iO, figma, etc.) - communicate best practices to the brand users; own the relationship with the tool providers (contracts, fees, challenges).
• Collaborate with internal clients to identify areas where creative support is needed, evaluate the blockers, and act on the implementation of supportive resources as needed.
• Scheduled touch bases with cross-functional partners for a regular flow of communication, transparency and comprehension. Review and update projects in Wrike according to any updates mentioned in status meetings
• Have a deep understanding of the various requests and be able to communicate those requests to the designers, post producers and when necessary, the Creative Director. Handle detailed creative feedback in a timely manner to avoid any delays or setbacks
• Assign tasks to designers ensuring that, when possible, the images are already linked so they can move through a request efficiently. Confirm timing, and all delivery requirements are accurate with final hand off
• Support the designers by managing their Wrike boards. Update any requests with new and relevant information / feedback
• Collaborate with the other project managers to assess the workload of the designers to help evenly distribute projects and tasks
• Ensure all final assets are passed to the DAM manager via a DAM upload form. Have all information ready upon submission for accurate reference
• Hone in on the most efficient creative operations processes and ensure buy-in and cooperation from the creative department.
• Partner with the Creative Ops Director to create the weekly agenda for Creative Review with CCO. Drive the creation of project updates, timing, and key milestones to be presented.
• Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission
• Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions
• Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo
• Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world
• Exude passion for Le Labo and deeply appreciate, understand the Brand DNA

Benefits

• In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
• In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed