Manager, Global Benefits

Highspot•Seattle, WA

33d•$118,000 - $177,000

About The Position

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role As the Manager, Global Benefits, you will shape and elevate Highspot's global benefits strategy. You will lead the design, implementation, delivery, and administration of the company's employee benefits programs globally, ensuring we remain competitive, compliant, and aligned with Highspot's Total Rewards philosophy and business goals. To be successful in this role, you'll need a strong background in managing complex, multi-country benefits programs and a track record of delivering positive employee experiences.

Requirements

Typically 6+ years of progressive experience in benefits management, with at least 2+ years focused on global (multi-regional) benefits. Experience within a technology company is strongly preferred.
Bachelor's degree in Business Administration, Human Resources, Finance, or a related field preferred.
Strong understanding of US benefits legislation (HIPAA, ERISA, ACA) and common global benefits practices.
Proficiency in HRIS platforms (Workday preferred) and benefits module administration.
Strong analytical skills and proficiency in making data-driven decisions.
Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Highly organized and adaptable, able to manage multiple complex projects in a fast-paced environment
High degree of discretion and ability to handle confidential information.
Passion for creating equitable, inclusive, and employee-centered benefits experiences.

Responsibilities

Develop and implement a globally consistent, locally relevant benefits strategy aligned with Highspot's Total Rewards philosophy.
Continuously assess and refine global offerings (e.g., health, wellness, retirement/pension, time off, and leave of absence) to enhance competitiveness and inclusivity.
Partner with regional leaders to ensure programs reflect local needs and support a positive employee experience.
Lead annual benefits renewals, enrollment, and compliance audits for multiple countries.
Oversee daily benefits administration, including policies, eligibility, vendor feeds, invoicing, and leaves.
Ensure compliance with local and global regulations (e.g., HIPAA, ERISA, ACA, GDPR, FMLA, and state-specific leave laws).
Manage and oversee the Highspot 401(k) plan, including responsibility for the annual audit, Secure 2.0 updates, and other required projects.
Manage relationships with brokers and third-party vendors to ensure cost-effective, high-quality service.
Partner with Finance and the Head of Total Rewards on annual benefits budgets and cost analysis.
Communicate benefits programs through clear, engaging materials and education campaigns.
Serve as the primary point of contact for complex employee benefits and leave of absence inquiries and escalations.
Oversee Benefits team; provide instruction, guidance, and mentorship.
Provide hands-on leadership by rolling up your sleeves, diving into the details, and actively contributing alongside your team.
Consult and advise internal stakeholders (e.g. HRBP's, People Operations, Payroll, etc.,) on best practices in order to best support employees as well as the needs of the business.