Manager-Gift Shop
About The Position
The Hospital Gift Shop Manager is responsible for day to day operations at multiple locations and campuses for Mayo Clinic. Has full profit/loss and supervisory responsibility for two hospital gift shops with combined revenue totaling nearly $2 million dollars annually. Prepares, develops and oversees $900,000 operating budget. Monitors all financial reports and uses information to maximize sales and profits. Optimizes area productivity, resolves service problems, develops and maintains policies and procedures. Responsible for monitoring product trends, selection, and determining merchandise pricing. Strategically devises marketing strategies and annual promotions. Supervises employees/volunteers/buyers and job functions including staffing, coaching and development. Possesses strong business acumen, customer service and interpersonal skills. Partners with clinical areas, security, and external vendors. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful, career with Mayo Clinic. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Requirements
- strong business acumen
- customer service skills
- interpersonal skills
Responsibilities
- Responsible for day to day operations at multiple locations and campuses
- Full profit/loss and supervisory responsibility for two hospital gift shops with combined revenue totaling nearly $2 million dollars annually
- Prepares, develops and oversees $900,000 operating budget
- Monitors all financial reports and uses information to maximize sales and profits
- Optimizes area productivity, resolves service problems, develops and maintains policies and procedures
- Responsible for monitoring product trends, selection, and determining merchandise pricing
- Strategically devises marketing strategies and annual promotions
- Supervises employees/volunteers/buyers and job functions including staffing, coaching and development
- Partners with clinical areas, security, and external vendors
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
