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The Manager of Member Experience is crucial in ensuring that our member firms have an exceptional experience with The Family Wealth Alliance. The ideal candidate will have a strong background in relationship management and client service. In this role, you'll be a key member of a small but mighty team with ample opportunities to build high-level professional connections and make significant contributions to a fast-growing organization. We are a boutique organization as well as a subsidiary of a large public corporation. The ability to embrace an entrepreneurial environment and act as a utility player supporting the entire team is essential. Excellent relationship management and communication skills are required. Experience in the family wealth/family office/ultra-high-net-worth (UHNW) industry is strongly preferred. This position reports directly to the Director of Member Experience.