Manager Funeral Home

Service Corporation International • San Benito, TX

395d

About The Position

The Funeral Home Manager is responsible for overseeing the daily operations of a single funeral home location, ensuring high-quality service delivery while managing costs and fostering a sense of ownership among staff. This role involves financial management, operational oversight, and leadership development to achieve annual sales revenue and production targets, while exceeding client family expectations.

Requirements

• High school diploma or equivalent; Technical diploma in Funeral Services or Mortuary Science preferred.
• Bachelor's degree in Mortuary Science or as required by state law.
• Funeral Director license as required by state law.
• At least five years of industry experience with increasing responsibilities.
• At least two years of experience guiding staff and communicating expectations.
• Prior experience managing people preferred.
• Budgeting and expense control experience preferred.

Nice To Haves

• Conversant in industry and financial acumen.
• Proficient in MS Office suite.
• Proficient working knowledge of HMIS, InfoPort, and CarePoint.

Responsibilities

• Manage the daily operations of a single Funeral Home location.
• Foster a sense of ownership and pride in the staff.
• Achieve annual sales revenue and production targets.
• Develop and manage operational and personnel budgets.
• Communicate company strategies, values, and goals to staff.
• Resolve escalated customer issues and ensure compliance with regulations.
• Collaborate with local management for resource sharing and operational enhancements.
• Participate in community and civic organizations for promotional efforts.
• Ensure maintenance of facilities and grounds are in working order.
• Identify and implement innovative solutions to improve efficiencies.
• Facilitate arrangements conferences with deceased next of kin.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Retirement savings plan
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED