Manager, FTZ - Clayton, IN

GXO Logistics

About The Position

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Responsible for the management of a GXO Foreign Trade Zone site. As a member of our compliance team, this position will oversee the effective operation of a GXO managed FTZ, ensuring compliance with all applicable CBP & Department of Commerce regulations and requirements.

Requirements

Minimum of 5 to 7 years' experience in managing or administering a Foreign Trade Zone
Bachelor’s degree or equivalent, relevant work experience
Knowledgeable of Customs entry, international transportation of goods, import/export processes, expertise in FTZ regulations and CBP regulations
Experience with previous FTZ Software preferred
Strong communication and interpersonal skills
Strong analytical ability, ability to multi-task, customer service skills, attention to detail, time management, team building skills, human relations, professional written and oral communications skills
Experience with MS Office Suite (Word, PowerPoint, Excel, Access & Outlook) required

Nice To Haves

Broker License preferred
Experience with previous FTZ Software preferred

Responsibilities

Provide compliant management of GXO Foreign Trade Zone for day-to-day operations.
Ensure team processing inbound/outbound transactions for the FTZ do so compliantly through regular meetings, audit of transactions, and engagement in the process.
Manage communication with CBP for FTZ related matters.
Review daily inventory reconciliation processes with warehouse management system against FTZ system and analyse, research and resolve any discrepancies.
Analyse commercial documentation against system receipts for valuation, unit discrepancies and resolve any issues.
Manage accurate EEI filings on behalf of the customer.
Identify and resolve inventory issues in a timely manner.
Communicate promptly and effectively with the customer any issues or discrepancies with inventory management or inaccurate data.
Perform internal audits of zone operations (including EEI filings) and report results in accordance with internal audit programs.
Manage relationship with FTZ software provider and provide expertise for any software related projects impacting zone.
Prepare all required annual FTZ reports and declarations to CBP and/or grantor,
Manage and update all FTZ operations manuals and operations SOPs.
Lead change management activities related to FTZ system upgrades or expansions, ensuring business continuity and compliance.
Develop and deliver training for internal teams and new hires on FTZ procedures and export compliance.
Work effectively with other departments affected by zone operations, such as Receiving, Operations, Shipping, Transportation and Finance.
Review/resolve customer inquiries as it relates to the FTZ and new initiatives by involving appropriate stakeholders.