Manager, Fraud Response and Recovery

Fidelity Investments • Westlake, TX

29d • Hybrid

About The Position

Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Manager, Fraud Response and Recovery position within Fidelity's Fraud Risk and Control team. Fidelity's Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on Fidelity's Digital Assets (FDAS) business and crypto-related transactions. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis. The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRC's Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

Requirements

• Bachelor's degree and 4+ years' experience in the financial services industry
• 2+ years of risk related experience.
• Experience in crypto trading and/or block chain analysis.
• Experience in researching financial transactions and customer activities.
• Strong analytical skills to analyze data and identify patterns.
• Problem solving skills to identify and resolve complex problems.
• Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.
• Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
• Strong focus on execution and identifying, communicating, and removing impediments to progress.
• You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.
• Willingness to expand your expertise continually learning new skills.

Responsibilities

• Triage fraud events and perform root cause analysis.
• Conduct in-depth investigations of suspicious financial activity.
• Provide expertise reviewing crypto transactions and blockchain analysis for known fraud incidents.
• Gather and analyze evidence of fraudulent activity and other relevant information and data
• Create and maintain case files of fraudulent activity.
• Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
• Communicate fraud-related findings and recommendations to stakeholders.
• Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Number of Employees: 5,001-10,000 employees