Manager, Franchisee Advisory Board & Committee Relations, BK

Restaurant Brands International • Miami, FL

1d

About The Position

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: We are looking for a dynamic communications and project management professional who thrives on solving problems, connecting dots across functions, and driving alignment. If you have exceptional organizational skills, strong communication instincts, and a natural ability to bring structure to complexity - this is the opportunity for you. In this role, you will play a central part in how Burger King engages with its Franchisee Advisory Board and functional committees, serving as both a strategic communications partner and an operational backbone. You will work directly with senior BK leaders, helping to shape how business priorities are communicated, how meetings are organized and executed, and how follow-through happens across a complex, multi-stakeholder environment. This requires someone who is as comfortable crafting a compelling narrative as they are managing a meeting calendar, tracking next steps, and ensuring nothing falls through the cracks. The ideal candidate brings equal parts communications expertise and project management discipline - a connector and a doer who earns trust through reliability, attention to detail, and the ability to anticipate what's needed before being asked. This role will report to Director, Communications, BK.

Requirements

• Bachelor's degree in Communications, Business, Marketing, or a related field
• 5+ years of experience in communications, stakeholder engagement, or project management, ideally within or connected to the QSR or franchise industry
• Proven ability to manage complex, multi-stakeholder projects from strategy through execution - with strong organization, prioritization, and follow-through
• Exceptional attention to detail and a commitment to accuracy and quality in every aspect of their work
• Strong communicator with the ability to clearly articulate ideas, align stakeholders, and build trusted relationships at all levels of the organization
• High proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new platforms quickly
• Strong business acumen and intellectual curiosity, with the ability to understand how business priorities connect across teams and translate that into clear, effective communications
• A team player who is resourceful, service-oriented, and proactive - someone who takes personal ownership and drives work to completion without needing to be prompted
• Ability to work in a fast-paced, dynamic environment, managing multiple priorities simultaneously while remaining flexible and composed

Responsibilities

• Advisory Board & Committee Communications Develop and execute a communications strategy that supports the Burger King Franchisee Advisory Board and functional committees (Operations, Marketing, Image, Franchise Success, and Technology & Digital), using consistent, strategic messaging and storytelling that connects to the brand's broader business priorities
• Partner closely with the BK Franchisee Communications team to stay aligned on key initiatives, ensure message consistency, and connect themes and priorities across the system
• Collaborate with functional committee leads and internal teams to develop meeting agendas, refine content and presentations, and ensure a consistent, professional approach to both pre- and post-meeting communications
• Serve as the primary liaison for Advisory Board and functional committee franchisee members - proactively anticipating needs, managing communications, and ensuring a seamless experience for all participants
• Leadership Support & Cross-Functional Connectivity Work directly with senior BK leaders to support meeting preparation, including developing materials, capturing key decisions, tracking action items, and following up on next steps to ensure accountability and momentum
• Serve as a connector across functions - keeping a pulse on business priorities, identifying where dots need to be connected, and ensuring the right information reaches the right people at the right time
• Partner with the executive team assistant to manage and maintain the overall advisory board and committee meeting calendar, ensuring alignment across leadership touchpoints and proactive planning well ahead of key moments
• Project & Operations Management Manage, refine, and continuously improve the processes for the Franchisee Advisory Board, functional committees, and subcommittees to drive engagement, clarity, and effectiveness
• Oversee the annual member review process, working closely with BK Leadership Team members to assess engagement, offboard and onboard members, and maintain balanced, high-performing committees
• Plan and execute in-person meetings, overseeing logistics, accommodations, and on-site coordination for franchisee members
• Manage virtual meetings end-to-end, ensuring all logistics, materials, and communications are coordinated effectively
• Oversee travel and expense submissions for Advisory Board members, ensuring timely processing and accuracy

Benefits

• Benefits at all of our global offices are focused on physical, mental and financial wellness.
• We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level