Manager, Food and Beverage
About The Position
At The Westin Nashville, we are committed to empowering the well-being of our guests and associates through thoughtful service, elevated experiences, and a culture rooted in balance and renewal. As a Food & Beverage Manager, you will play a key role in bringing this vision to life by leading daily operations across our restaurants, bars, banquets, and in-room dining while creating memorable, high-quality guest experiences. This is a hands-on leadership role where you’ll inspire a service-driven team, elevate operational performance, and shape the dining experience in one of Nashville’s premier hotel destinations. If you thrive in a fast-paced environment, enjoy developing others, and are passionate about hospitality, this is your opportunity to make an impact.
Requirements
- High school diploma or GED + 4 years of F&B or hospitality experience
- Associate’s degree (or higher) in Hospitality or related field + 2 years of experience
- Strong leadership and team development abilities
- Passion for delivering exceptional guest service
- Solid financial acumen (budgeting, cost control, forecasting)
- Excellent communication and problem-solving skills
- Ability to thrive in a fast-paced, dynamic environment
Responsibilities
- Guide, coach, and develop F&B supervisors, banquet captains and frontline associates
- Foster a culture of collaboration, accountability, and service excellence
- Lead by example with integrity, professionalism, and energy
- Ensure every guest interaction exceeds expectations
- Respond quickly and thoughtfully to guest feedback and concerns
- Set clear service standards aligned with the Westin brand
- Oversee daily operations across all F&B outlets, including restaurants, bars, and room service
- Ensure service quality, cleanliness, and safety standards are consistently met
- Support banquet execution to ensure seamless and memorable events
- Assist in managing budgets, forecasting, and cost controls
- Monitor productivity and operational efficiency
- Use guest satisfaction data (AOS/GSS) to drive continuous improvement
- Train, mentor, and support associates to grow their skills and careers
- Conduct performance reviews and provide ongoing feedback
- Create a positive, engaging work environment focused on learning
- Partner with hotel leadership to align on goals and strategy
- Maintain strong communication through meetings, logs, and daily touchpoints
- Promote an open-door, fair, and inclusive workplace culture
Benefits
- Parking: Full-Time associates – FREE
- Associate Meals – FREE
- Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
- Discounts on Rental Cars, other popular hotels, and hotel alternatives
- Discounts on tickets to concerts, Theme Parks, and other attractions
- Discounts on Car and Computer Purchases
- We host Associate Recognition events, celebrations, and parties year-round.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees
