Manager, Fleet Safety ERO and ERP

Holland America Group•Seattle, WA

49d•$100,000 - $112,300

About The Position

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We’re looking for an experienced Manager, Fleet Safety, ERO, ERP to fill this role. You’ll be responsible for leading the development, implementation, and continuous improvement of ship-specific Emergency Response Plans (ERPs), Emergency Duty Instructions (EDIs), and related safety documentation across the Holland America Line (HAL) and Seabourn Cruise Line (SBN) fleets. This role manages ERP databases and tools such as SkillGrader and EZ Master to track crew proficiency, identify training gaps, and drive targeted interventions. It designs and oversees shipboard emergency training programs, collaborating with Training Officers to ensure consistency, compliance, and effectiveness. The position also maintains Evacuation Plans, assignment files, and Emergency Towing Booklets, ensuring alignment with international regulations and operational changes. As a key contributor to audit readiness and corporate emergency management initiatives, you’ll support internal and external audits and represent the Fleet Safety team in EMR working groups. Operating with a high degree of autonomy, the role requires strong analytical, project leadership, and cross-functional collaboration skills to uphold safety standards and regulatory compliance fleet-wide. Here’s a summary of what Holland America Line is looking for in its Manager, Fleet Safety, ERO, ERP. Is this you?

Requirements

Bachelor’s degree in Maritime Nautical Sciences, Marine Engineering, or a related maritime discipline is required.
Minimum of 5 years of relevant experience in emergency response planning and operations, ideally within the cruise ship or broader marine industry.
Strong knowledge of international maritime safety regulations and emergency preparedness standards.
Proficiency in managing safety documentation systems and digital tools such as SkillGrader and electronic mustering platforms.
Demonstrated ability to interpret technical documentation and apply regulatory requirements to operational procedures.
Excellent communication and collaboration skills, with the ability to influence across shipboard and shoreside teams.
Proven track record in developing, implementing, and maintaining Emergency Response Plans (ERPs), Emergency Duty Instructions (EDIs), and evacuation protocols.
Experience designing and evaluating shipboard emergency training programs using performance metrics and audit feedback.
Hands-on experience managing compliance systems and supporting internal and external audit processes.
Familiarity with international regulatory frameworks (e.g., SOLAS, ISM Code) and their application to fleet safety operations.
Experience leading cross-functional safety initiatives and contributing to enterprise-level emergency management strategies.