Manager, Firm Recognition

SK Battery America • New York, NY

6d • Hybrid

About The Position

We are seeking a Manager, Firm Recognition to join the firm. Within this position, the Manager will co-lead the Firm Recognition team, sharing responsibility for the team’s operations, strategy, and global collaboration. The manager will oversee the submission process for legal directories including Chambers, Legal 500 and IFLR. The role will lead the process for various Firm, practice and attorney award submissions and certain Firm-related surveys. The Manager will supervise the daily activity of group personnel and ensures operating needs are met. Additionally, the manager will provide problem solving assistance and participates in large department projects requiring cross-functional coordination. This position will be based in our New York office and has a hybrid in-office/remote working schedule. Please note that the Firm will not sponsor applicants for work visas for this position.

Requirements

• Knowledge of Marketing and Communications field and procedures
• Demonstrated experience with leading and supervising others
• Ability to defuse a tense situation
• Deals courteously/effectively with others
• Personally handles more complex issues/duties requiring independent exercise of discretion and judgment
• Current knowledge of industry best practices, trends and techniques
• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Knowledge and implementation of the annual budget process
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to administer Firm policies and procedures
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work and delegate effectively
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs
• Bachelor’s degree
• Minimum of eight years of general Marketing/Communications law firm experience, three years Directories experience and one year supervisory experience

Responsibilities

• Coordinates processes for various directories submissions including, but not limited to, various Chambers guides, Legal 500, Benchmark Litigation and IFLR.
• Leads compilation of awards and directories submissions that are of strategic importance to the Firm.
• Ensures that directories and awards results are appropriately marketed and communicated in relevant internal and external channels.
• Strategizes with Firm leaders about how to best position the Firm, practices and individual partners in various submissions.
• Interfaces and meets regularly with editors, publishers, and researchers of legal directories and other relevant publications to maintain relationships, negotiate pricing, stay up-to-date on tools and offerings, and update standard of practice (SOP) guidance and communication/submission templates.
• Communicates frequently and proactively with partners and colleagues about current editorial guidance and how it informs submission strategies for directories, including managing client participation and related communications, staying informed on current trends, and latest guidance on formatting style and content.
• Advises and assists practice leaders and partners in connection with directory and awards interviews.
• Conducts research and maintains a working knowledge of priority recognition opportunities and peer involvement
• Oversees the compilation of comparative rankings analyses and other directories and awards-focused research projects.
• Provides regular updates to directories about new matters, promotions and other noteworthy Firm and practice developments as appropriate.
• Oversees Firm practice and biography updates for various directories.
• Ensures deal/matter narratives included in awards and directory submissions are vetted with relevant internal stakeholders and added to the Firm’s experience database for access by global marketing colleagues.
• Collaborates effectively with other Global BDM teams on internal/external communication of recognition results, including advance coordination on social media positioning and updating practice descriptions, attorney bios and other key marketing materials.
• Documents how we cooperate with each directory (send submissions, interviews, etc.) and publicize final results, and trains other team members globally on this process.
• Conducts practice-specific directory comparisons.
• Ensures current knowledge of Firm policies and practices relative to wider industry trends, and continued professional development for business services professionals, including appropriate use of proprietary AI tools and protocol.
• Participates in the interviewing, selection and training process.
• Coordinates and oversees department projects, day-to-day operations and long-range plans.
• Monitors time, attendance, overtime, and expense reports to ensure accuracy and compliance with Firm policies.
• Effectively utilizes the Firm’s performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
• Oversees employees’ work performance and provides guidance in the resolution of problems.
• Initiates disciplinary procedures in collaboration with the Human Resources Department.
• Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service and improved employee relations, in alignment with the Firm‘s Core Values.
• Develops and communicates departmental guidelines and procedures.
• Ensures accurate and timely responses to requests for departmental services.
• Engages in strategic (i.e., long-range) planning by developing departmental goals and supporting objectives for assigned department(s).
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager