Manager, Financial Systems Support (hybrid)

Vitaver & Associates•Doral, FL

10d•Hybrid

About The Position

14502 - Manager, Financial Systems Support (Hybrid, 3 days per week onsite) – Miami, FL Start Date : ASAP Type: Full-time direct employment with Vitaver Staffing Client Work Setting: hybrid. T Hybrid role with preference for Miami-based candidates onsite four days per week; remote candidates considered if local talent unavailable. Only candidates able to relocate as required should apply to avoid removal from future consideration. : Availability to work 3 days per week at the Client’s site in Miami, FL (required); Experience with Oracle EBS R12.2 Financials in both Technical and Functional areas (7–10 years). Experience with Oracle EBS modules including GL, AP, AR, PO, FA, and CE (7–10 years). GL and AP required; PO preferred. Experience supporting global EBS environments and multi-currency financial setups. Experience with incident management and coordinating with third-party support providers (e.g., TCS) to meet SLAs. Experience with Problem Management and performing Root Cause Analysis (RCA) to address recurring issues. Experience with Change Request (CR) management, including impact analysis and presentation to Change Review Boards (CRB). Experience managing Oracle Service Requests (SRs) and escalating issues with Oracle management. Experience reviewing technical solutions and performing code reviews to ensure solution quality. Experience leading a financial systems support team and managing day-to-day operations for accounting period closures. Bachelor’s Degree in Computer Applications or a similar field. Responsibilities : Be able to remain in a stationary position at a desk and/or computer for extended periods of time. Oversee change requests daily, including review of implementations, impact analysis, and obtaining necessary board approvals. Communicate with brand representatives to prioritize incidents and highlight changes impacting multiple global brands. Manage and escalate Oracle Service Requests (SRs) to ensure timely responses for urgent technical issues. Identify recurring incidents through Root Cause Analysis and suggest proactive remediation to reduce future occurrences. Assist in the implementation and smooth transition of new financial functionalities or tools into the production support environment. Lead the Oracle Financials support team to ensure successful monthly and yearly accounting period closures. Why apply? Work with one of the largest global vacation and cruise providers and a recognizable brand Be a part of a diverse multicultural team and thrive in a fun and inclusive work environment dedicated to providing memorable and affordable vacations Work with the leader in cutting-edge technology and programming Be certain in your future as our Client is a stable and growing company with increasing revenue Receive plenty of coaching and support from the team and current Vitaver consultants Enjoy a comprehensive employee benefits program: Get paid on a bi-weekly basis During the 1st year of employment – prorated amount of PTO and Sick Time. After – 14 days of PTO annually and 10 days of sick time annually Eight paid holidays & Floating Holiday annually Maternity Leave – Up to 10 Weeks Paid and Parental/Adoption Leave – up to 4 weeks paid Available health, dental, vision plans Expanded Employee Assistance Program (EAP) – 5 free counseling sessions per person, per year + unlimited 24/7 assistance Flexible spending account 401K retirement savings plan Employee Stock Purchase plan Short and long-term disability plan Cruise benefits Discount and complimentary memberships (various complimentary memberships, discount cards and passes: theme parks, various restaurants, wholesale clubs, car rental agencies and cell phone providers) Onsite perks: Fitness center Child Development Center Café and coffee shop Learning Resource Center (LRC) Discounted dry-cleaning service Fuel service & car wash

Requirements

Availability to work 3 days per week at the Client’s site in Miami, FL (required)
Experience with Oracle EBS R12.2 Financials in both Technical and Functional areas (7–10 years).
Experience with Oracle EBS modules including GL, AP, AR, PO, FA, and CE (7–10 years). GL and AP required; PO preferred.
Experience supporting global EBS environments and multi-currency financial setups.
Experience with incident management and coordinating with third-party support providers (e.g., TCS) to meet SLAs.
Experience with Problem Management and performing Root Cause Analysis (RCA) to address recurring issues.
Experience with Change Request (CR) management, including impact analysis and presentation to Change Review Boards (CRB).
Experience managing Oracle Service Requests (SRs) and escalating issues with Oracle management.
Experience reviewing technical solutions and performing code reviews to ensure solution quality.
Experience leading a financial systems support team and managing day-to-day operations for accounting period closures.
Bachelor’s Degree in Computer Applications or a similar field.

Responsibilities

Be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Oversee change requests daily, including review of implementations, impact analysis, and obtaining necessary board approvals.
Communicate with brand representatives to prioritize incidents and highlight changes impacting multiple global brands.
Manage and escalate Oracle Service Requests (SRs) to ensure timely responses for urgent technical issues.
Identify recurring incidents through Root Cause Analysis and suggest proactive remediation to reduce future occurrences.
Assist in the implementation and smooth transition of new financial functionalities or tools into the production support environment.
Lead the Oracle Financials support team to ensure successful monthly and yearly accounting period closures.

Benefits

Get paid on a bi-weekly basis
During the 1st year of employment – prorated amount of PTO and Sick Time. After – 14 days of PTO annually and 10 days of sick time annually
Eight paid holidays & Floating Holiday annually
Maternity Leave – Up to 10 Weeks Paid and Parental/Adoption Leave – up to 4 weeks paid
Available health, dental, vision plans
Expanded Employee Assistance Program (EAP) – 5 free counseling sessions per person, per year + unlimited 24/7 assistance
Flexible spending account
401K retirement savings plan
Employee Stock Purchase plan
Short and long-term disability plan
Cruise benefits
Discount and complimentary memberships (various complimentary memberships, discount cards and passes: theme parks, various restaurants, wholesale clubs, car rental agencies and cell phone providers)
Fitness center
Child Development Center
Café and coffee shop
Learning Resource Center (LRC)
Discounted dry-cleaning service
Fuel service & car wash