Manager-Field Services OSP Construction

TDS Telecom-posted 3 months ago
$97,700 - $158,700/Yr
Full-time • Manager
Appleton, WI
1,001-5,000 employees
Telecommunications
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At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? The Manager-Field Services OSP Construction is responsible for providing functional leadership and direction to all FS Outside Plant (OSP) Construction associates in the assigned TDS Field Services market/markets. They will have a strong focus on the team's ability to provide effective and efficient OSP Construction project delivery on time and within budget as well as provide technical expertise while exhibiting a high level of professionalism in all internal and external interactions.

  • Provide leadership to direct team and all other teams involved in OSP Construction activities, creating and maintaining a motivating and rewarding environment.
  • Build and maintain good working relationships with all adjacent teams. Provide direct feedback with relation to OSP Construction builds to peer Network Services (NS) Outside Plant Engineering (OSPE) and Outside Plant Construction (OSPC) teams, ensuring efficiencies of builds and production.
  • Direct activities necessary for the proper placement of OSP facilities while monitoring project budgets, timelines, and records updates.
  • Assist NS OSPE/OSPC teams in executing plans and/or processes tied to our overall business plan that will ensure high quality service is delivered to all TDS customers through timely OSP build completion and customer readiness.
  • Ensure compliance with all TDS policies, processes and procedures. Develop, implement and monitor OSP Construction polices as needed to ensure continued safety while performing OSP builds.
  • Ensure team maintains proper understanding of TDS' goals and is coached through process improvements as those needs arise.
  • Serve as the management point of contact for all TDS Internal Construction OSP project builds, and customer-related issues in specific market(s).
  • Bachelor's Degree or higher OR 4+ years professional work experience
  • 4+ years' experience in the telecommunications industry
  • 4+ years in a supervisory role or equivalent leadership experience
  • Must have and maintain a valid driver's license
  • Strong technical background a plus. Should include an understanding of all aspects of OSP Construction: Fiber optic outside plant construction methods and best practices, trouble shooting, common equipment installation and maintenance practices.
  • Supervisory/leadership experience leading OSP Construction teams is preferred.
  • Lightwave transmission system experience preferred.
  • Solid understanding of all types of OSP Fiber Optic network builds designs: Centralized split, distributed split (including optical tap).
  • Extensive knowledge of fiber optic construction methods, maintenance and restoration practices and procedures.
  • Solid understanding of OSHA safety requirements and guidelines as it relates to OSP Construction projects.
  • Must be able to coach a team of direct reports and team of contractors during emergency conditions.
  • Must be available to work off hours when situations dictate.
  • Excellent problem solving skills and interpersonal skills a must.
  • Must possess a 'can-do' attitude.
  • Total Quality Management training will be considered a plus.
  • Must enjoy working with people and team building (i.e. teaching, coaching).
  • Must be able to multi-task and maintain a sense of urgency related to each separate issue.
  • Must be able to handle stressful network outages, and/or customer impacting situations in a calm manner.
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs
  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time
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