Manager, Field Safe and Secure (Rocklin, CA)

Carvana-posted 9 months ago
Full-time • Manager
Rocklin, CA
Motor Vehicle and Parts Dealers
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We're looking for an experienced and collaborative Field Safe & Secure Manager to lead the Safe and Secure efforts for a large distribution center, consisting of 400+ associates and a product inventory exceeding $100MM. The Field Safe & Secure Manager will work closely with the Facility Leadership Team (Operations, Wholesale, Logistics, and People Operations) in supporting the safety of our associates and the protection of our assets in a dynamic working environment. The Field Safe & Secure Manager will be responsible for implementing enterprise programs and ensuring the effective adaptation by the appropriate team within one or more designated facilities. They will provide day to day leadership of the Safe and Secure Team. The ideal candidate must possess leadership and people management skills, strong communication skills, quantitative rigor, and must be able to exercise independent judgment and work collaboratively with Carvana's varied operational functions. Most importantly, you will see your insights have an immediate, tangible impact every day in a disruptive and rapidly growing company. The position is field based and reports directly to a Regional Associate Director or Senior Manager, Field Safe & Secure.

  • Day to day leadership of the Safe and Secure Team at their facility(s). This will include recruiting, hiring, and on-boarding new associates to ensure their acclimation success.
  • Provide clear expectations, support through consistent coaching, and provide follow up and problem solving to situations that may arise.
  • Ensure an effective schedule is in place to properly meet facility goals.
  • Build and maintain strong working relationships with the Facility Leadership Team to provide appropriate business support on all issues pertaining to Associate Safety, Site Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity.
  • Integrate with daily operational processes to ensure Enterprise Safe and Secure Program elements are appropriately in place.
  • Work proactively to identify any new risks and work with partners to implement solutions.
  • Partner with the Field Safe & Secure Manager on continuing business needs and solutions to address.
  • Work daily with the Inventory Control Analyst and the Inventory Control Associate Team to monitor all vehicles assigned and in transit to the facility(s).
  • Manage the stolen vehicle reporting process and lead all inquiries pertaining to such.
  • Manage the Safe and Secure technology infrastructure to ensure all tools are properly functioning and are being utilized in the most efficient way to promote a safe and secure environment for our associates.
  • Manage the Card Access process at our facility(s).
  • Complete Daily Production walks in conjunction with business partners. Document all issues and provide immediate solutions to remedy.
  • Lead the implementation of all new hire Safe and Secure training.
  • Support the implementation of EHS protocols in the various facilities.
  • Track, and report on key performance indicators and exception based reporting to help mitigate risk and identify trends and root causes.
  • Provide project management support for key initiatives within the market.
  • Ensure inquiries of internal and external theft and fraud are properly conducted.
  • Be an active member in the local community representing Carvana specifically with local police, fire, prosecuting offices, and emergency management agencies.
  • Exercise prudent discretion regarding confidential and sensitive personnel information.
  • Bachelor's degree from an accredited college or university preferred.
  • At least 5 years of Safe and Secure leadership experience, preferably including distribution, warehousing, and fulfillment.
  • At least 3 years' experience directly supervising and managing a team.
  • Excellent verbal and written communication skills.
  • Strong analytical and data-driven skill set.
  • Experience implementing Risk Mitigation programs to improve company profitability.
  • Experience working closely and communicating effectively with a diverse set of stakeholders.
  • Experience investigating and resolving theft and fraud issues.
  • Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.
  • Crisis Management Leadership experience.
  • Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
  • Knowledge of how to utilize Microsoft systems.
  • OSHA 10 Hour Training Certification preferred.
  • Full-Time Salary Position with a competitive salary.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
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