Manager, Field Operations

Spectrum • Clearwater, FL

85d

About The Position

As a Field Operations Manager within Spectrum's Field Operations business unit, you will ensure that field technicians and field supervisors deliver essential and innovative technology that people use in everyday life, in a safe and professional manner, while consistently exceeding the expectations of our growing customer base. You will demonstrate your leadership by providing direction to fulfillment technicians and contractors, maintaining system integrity, and overseeing installation and service orders. This role requires building face-to-face relationships with Field Technicians, Field Supervisors, and Spectrum customers, coaching for success, and overseeing hiring, training, developing, and performance management while promoting an environment of trust and respect.

Requirements

• Bachelor's degree in electronics or related field, or equivalent work experience.
• Technical supervisory experience or equivalent (5+ years).
• Skills in leadership, time management, organization, critical thinking, and professionalism.
• Abilities in analytical thinking, project management, and being a subject matter expert in tools, guidelines/policy, and products.

Responsibilities

• Provide direction to fulfillment technicians and contractors.
• Maintain system integrity and oversee installation and service orders.
• Build relationships with Field Technicians, Field Supervisors, and Spectrum customers.
• Coach for success and oversee hiring, training, and performance management.
• Promote an environment of trust and respect.

Benefits

• Comprehensive pay and benefits package.
• Opportunities for employment and advancement.
• Support for all aspects of employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree