Manager - Field Account Pricing
About The Position
Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Responsible for leading the Field Account Pricing department and establishing appropriate pricing to achieve profitability for Field customers. The Field Pricing Manager will work closely with many cross-functional teams across the organization and will need to translate pricing information to a variety of audiences. The successful candidate will have strong collaborative leadership skills and the ability to drive change and improvement.
Requirements
- High school diploma required
- 5+ years of pricing and profitability experience in the transportation industry; preferably LTL
- Knowledge of LTL rates including base rates, classes, weight breaks, FAKs, discounts, etc.
- Strong phone and verbal communication skills along with active listening skills
- Ability to deal with different types of personalities and effectively handle high-stress situations in a calm manner
- Ability to multi-task, set priorities and manage time effectively
- Proven negotiation abilities
- Proficiency with Office programs, such as Outlook, Excel, and Word
- Excellent verbal and written communication skills
Nice To Haves
- Bachelor’s degree in business or a related field preferred or equivalent work experience
- Employee management experience highly preferred
Responsibilities
- Perform detailed analysis on account profitability and participate in group analysis
- Manage team workload, accuracy, and prioritization of accounts
- Partner with Field Sales Directors to negotiate pricing and contracts
- Develop relationships with Sales and customers
- Support Pricing, Sales, Operations, and other functions within the company on customer profitability
- Trouble shoot system/process errors and develop solutions
- Participate in conference calls and meetings throughout the RFP and Bid processes
- Negotiate directly with Solutions Specialist, Sales Directors, and Regional VP’s
- Provide continuous training to employees and ensure metrics are met
- Interact with senior management and act as liaison between customers and senior management to resolve customer issues
- Evaluate current processes, systems and structure and implement changes to improve process efficiency
- Project support on an ad-hoc basis
Benefits
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260+ service centers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
