Manager, Facility Services

Northwestern Mutual

116d • $84,350 - $156,650

About The Position

The Manager of Facility Services reports to the Assistant Director of Facilities and is responsible for the comprehensive management of facility operations across multiple campuses, including Franklin, Milwaukee, and the corporate hangar. This role ensures that all operations are efficient, safe, and in compliance with industry standards and best practices. The manager plays a crucial role in maintaining a high-quality environment in the most energy and cost-efficient manner and is a key supporter of the Business Continuity Plan Recovery Team.

Requirements

• Bachelor’s degree or Associate degree in Facilities Management or a related field, with equivalent education and experience.
• IFMA CFM designation preferred.
• Minimum 5 years of experience as a people manager with demonstrated management skills, including negotiating, leadership, delegation, planning, and organization.
• Minimum 7 years of experience in building operations, design, and construction techniques and standards.
• Proficiency in Microsoft Office Suite and CAFM systems of record.
• Working knowledge of energy management and automated control systems for commercial buildings, with preferred experience in Johnson Controls and Honeywell automation control systems.
• Strong analytical, creative problem-solving skills, and the ability to work with all levels of the organization and industry network.

Nice To Haves

• Experience with CBA’s and labor unions preferred.
• Master Electrician credential preferred.

Responsibilities

• Oversee and coordinate the 24/7 operations of electrical infrastructure, building automation programming, security systems, and utility work.
• Provide technical consulting and support to various campuses and stakeholders, ensuring compliance with OSHA and other applicable codes and standards.
• Act as a consultant to the Milwaukee campuses and New York site for all MEP facility-based infrastructure.
• Initiate and direct technical changes and process improvements to enhance safety, comfort, and operational efficiency.
• Consult, lead and manage internal projects, including scope, budget, and schedule.
• Establish and maintain positive vendor contacts to ensure continuous, effective facility operations.
• Negotiate contracts and service agreements and communicate with internal clients regarding facility operation issues.
• Manage and mentor 1st, 2nd, and 3rd shift employees, ensuring effective staffing and operations of large-scale commercial properties.
• Conduct regular employee performance reviews and skill assessments.
• Champion initiatives that foster a culture of belonging and inclusive workplace culture.
• Collaborate with multiple stakeholder groups to support on-site events, data center operations, restaurant operations, information technology, and BAS systems.
• Initiate requests, approve invoicing and spending to ensure adherence to budget forecasts for applicable departments.

Benefits

• Fairness and transparency in salary.
• Diversity and inclusion initiatives.
• Opportunities for career growth.
• Supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees