About the position
Reporting to the Director, Facilities Operations, this position provides primary leadership and direction to Augusta University staff serving all AU campuses and the University Village residential complex. Responsibilities include providing leadership and oversight to staff related to miscellaneous services provided university wide for 162 total buildings as well as development and implementation of programs that seek to improve the level of services provided. The services related to this position are; Fire Alarm System Annual Testing, Certification, and Maintenance; Painting Services and staff oversight; Carpentry Services and staff oversight; Elevator Annual Testing, Certification, and Maintenance for approximately 100 passenger and freight elevators; Backflow Preventer Annual Testing, Certification, and Maintenance for over 100 backflow preventers; Fleet Management for approximately 200 vehicles; Lock/Keys Services and staff oversight; Safety Program oversight for all Facilities staff; Training program development and compliance for all Facilities' staff; and Quality Control/Assurance for Facilities. This position is also responsible for managing the operational budget for this unit.
Responsibilities
- Provides leadership and direction to approximately 15 University staff ensuring work is performed in a timely manner, complying with established safety guidelines and requirements, and staff assignments are communicated in a clear manner.
- Strategically plans the work ensuring staff meet schedule expectations and all compliance milestone dates.
- Provides the materials, tools, and training for the staff, ensuring expectations can be easily met.
- Reviews the work daily and provides staff with guidance related to effective methods of completing work.
- Develops, implements, and leads process improvement initiatives.
- Tracks and monitors the operating budget and meet expectations related to finding cost-effective approaches to completing work and procuring materials, tools, and services.
- Collects and disseminates data related to efficiency and effectiveness creating performance metrics used in managerial decision-making efforts.
- Participate in committees and individual meetings with academic and administrative units of the university as needed.
- Oversee staff performance and completes performance evaluations annually and interim evaluations as needed.
- Assists Operations leadership with recruitment/hiring of new staff as well as specific guidance for individual performance concerns.
- Leads ongoing recruitment efforts to maintain high levels of staffing.
- Leads efforts to fully utilize existing Computerized Maintenance Management System (CMMS). Develop and implement procedures to collect data related to Work Order management and tracking efforts.
- Develops and implements a comprehensive quality control process to measure effectiveness and quality of work by the staff. Provides regular reports to leadership related to productivity and efficiency.
- Trains staff using the CMMS to perform and manage day-to-day job duties related to Work Orders.
- Provides oversight to plan and complete compliance work within established milestone dates.
- Provides oversight and direction to contractors and vendors providing materials and services including compliance testing and certification.
- Monitors and controls costs of labor and materials to provide a high-level effectiveness and efficiency of operations.
- Monitors and manages inventories of parts, tools, and supporting items needed to provide the expected level of services while maintaining tools and equipment in good working condition.
- Consistently provide professional, accurate, tactful, and timely written and verbal communications to Facilities and other university staff.
- Establishes and maintains positive, respectful, collaborative working relationships with all levels of Augusta University staff.
- Develop and lead group presentations and meetings including work groups and committees as assigned.
- Provides comprehensive status updates on all elevators, backflow preventers, fire alarms compliance requirements, fleet data, and other initiatives as directed.
Requirements
- Bachelor's degree from an accredited college or university.
- Five (5) years of experience in a maintenance organization with two (2) years in a supervisory role.
Nice-to-haves
- Bachelor's degree from an accredited college or university.
- Eight (8) years of experience in a maintenance organization with four (4) years in a supervisory role.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Teachers Retirement System (or Optional Retirement Plan)
- Earned vacation time
- Sick leave
- 13 paid holidays
- Tuition Assistance Program for full-time employees after 6 months of employment
