About The Position

The Manager of External Audit Management is an experienced people leader and subject matter expert responsible for setting the strategic direction and enterprise-wide coordination of commercial and regulatory audit examinations conducted by state and federal agencies, such as Departments of Insurance, CMS, and Medicaid/Medicare. This leader drives a culture of readiness, transparency, and regulatory integrity, while overseeing a specialized team that internally manages formal external exams. The manager partners with executive leadership, Legal, Compliance, Privacy, IT, Quality and business functions to proactively anticipate exam trends, reduce risk exposure, validate findings and enhance enterprise credibility with regulators. The manager also integrates exam management outcomes with enterprise risk management (ERM) reporting and governance, providing senior executives and board committees with actionable insights.

Requirements

  • Proven experience in external audit management.
  • Strong leadership and people management skills.
  • Expertise in regulatory compliance and audit processes.
  • Ability to collaborate with cross-functional teams.
  • Strong analytical and problem-solving skills.

Nice To Haves

  • Experience with state and federal regulatory agencies.
  • Familiarity with enterprise risk management frameworks.
  • Advanced degree in a relevant field.

Responsibilities

  • Set the strategic direction for external audit management.
  • Coordinate enterprise-wide commercial and regulatory audit examinations.
  • Oversee a specialized team managing formal external exams.
  • Drive a culture of readiness, transparency, and regulatory integrity.
  • Partner with executive leadership and various business functions.
  • Anticipate exam trends and reduce risk exposure.
  • Validate findings and enhance enterprise credibility with regulators.
  • Integrate exam management outcomes with enterprise risk management reporting.
  • Provide actionable insights to senior executives and board committees.
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