We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together. We were recognized as one of Glassdoor's “Best Places to Work”. Focusing on how customers “experience” and engage with content across the app, the Experience Manager will play a critical role within the Audience Engagement team. The role's purpose is to optimize the touchpoints where customers can engage with betting content, with an emphasis on strategic planning and merchandising, experimentation and research-led optimization, refining displays for consistency and intuitiveness, and identifying and removing points of friction. Leading the Planning, Testing, and Display streams, the Experience Manager will work directly with the two additional Audience Engagements teams: Programming (operational team responsible for fulfilling plans and programming within our CMS) and Enablement (responsible for supporting Audience Engagement with appropriate tooling and workflows to support speed and scale). Collaboration will ensure plans, tests, and journeys are optimized to maximize customer engagement, putting the right content in the right place at the right time. The Experience Manager will also work cross-functionally with other teams across the business like Product, Product Design, Trading, and more to refine how customers are able interact with content. At the end of the day, we are working together to build best-in-class customer experiences for millions of users - with the primary goal of being the biggest and best online sports and gaming operator in the United States.