Manager, Executive Support & Board Liaison

SPCA of Texas•Dallas, TX

1d•Onsite

About The Position

The Manager, Board Support & Executive Liaison serves as a strategic partner to the President & CEO and senior leadership team, ensuring organizational alignment, operational excellence, and effective governance support. This role manages high-priority initiatives, facilitates cross-department collaboration, and strengthens communication between leadership, staff, and the Board of Directors to advance the mission of the SPCA of Texas.

Requirements

Minimum of 5 to 7 years of nonprofit management or executive support experience preferred.
Demonstrated ability to work across departments and influence without direct authority.
Confident proficiency with technology platforms and business systems, including Microsoft 365, SharePoint, Teams, and the ability to quickly learn and leverage new software to improve organizational effectiveness.
Experience utilizing project management tools (such as Asana, Monday.com [//Monday.com], Smartsheet, Trello, or similar platforms) to manage complex initiatives, track deliverables, and ensure accountability across multiple stakeholders.
Exceptional ability to remain calm, confident, and decisive under high-pressure situations, competing priorities, and tight deadlines while maintaining professionalism and sound judgment.
Strong organizational agility with the capacity to shift between strategic and tactical work seamlessly.
High level of discretion, emotional intelligence, and resilience when managing sensitive information and complex interpersonal dynamics.

Responsibilities

Facilitate the President & CEO’s ability to effectively lead the organization by managing priorities, communications, and strategic initiatives.
Manage high-level and complex projects from initiation through completion, ensuring accountability, adherence to timelines, and successful outcomes under deadline pressures.
Develop presentations, reports, and briefing materials for leadership, Board meetings, and staff communications.
Serve as a trusted liaison between senior leadership and all departments, ensuring alignment on organizational priorities, decisions, and initiatives.
Represent the organization professionally at meetings, events, and community engagements as requested.
Serve as primary liaison to the Board of Directors, coordinating meetings, agendas, materials, travel, and communications to support effective governance.
Handle Board relations with discretion and professionalism, ensuring timely follow-through on Board requests and action items.
Support preparation of board packets, minutes, and presentations.
Assist with the annual audit process and preparation of IRS Form 990 documentation.
Manage internal operations to create an organized, efficient, and welcoming office environment while supporting day-to-day administrative functions.
Refine internal processes and systems to improve efficiency, communication, and service delivery across the organization.
Connect siloed departments by facilitating communication, collaboration, and shared problem-solving.
Identify and resolve conflicts, operational challenges, and bottlenecks within or between departments.
Ensure organizational safety standards and compliance requirements are maintained.
Oversee internal communications to ensure clarity, consistency, and alignment across the organization.
Support the CEO in cultivating and maintaining relationships with donors, partners, community leaders, and key stakeholders.
Serve as a central point of contact for internal and external constituencies, exercising sound judgment and confidentiality
Coordinate leadership meetings, travel, and organizational events.
Support office management functions including vendor coordination, records management, and administrative processes.
Demonstrate exceptional organizational skills, punctuality, dependability, and the ability to manage multiple priorities simultaneously.
Maintain discretion, professionalism, and a mission-driven approach in all interactions.