Manager, Executive Services & Experience

Pitcairn Trust Company, LLC•Conshohocken, PA

15h

About The Position

Pitcairn’s innovative Shared Single-Family Office™ model provides unparalleled service to wealthy families and other family offices. Since the firm’s founding in 1923, Pitcairn has helped ultra-high-net-worth families and its members navigate the individual, interpersonal, and institutional challenges that come with wealth. We understand multigenerational family wealth in a way that few other wealth advisory firms do. Our comprehensive family office services include investment advisory, tax, trust and estate planning, risk management, philanthropy, household-level financial services as well as family education and family governance support. PRIMARY FUNCTION: The Manager of Executive Services & Experience is responsible for delivering a seamless, high-quality experience across executive support, workplace experience, office facilities, and internal and external firm events. This role directly supports the CEO, while also providing support to the Chairman and managing logistics for Board of Directors and leadership meetings. Serving as the primary Executive Assistant to the CEO, this role also oversees workplace experience and facilities across multiple offices, leads the execution of internal and external events, and manages a team of experience coordinators. The Manager blends high-touch executive support, facilities oversight, and experience design, balancing strategic leadership with hands-on execution to ensure a consistent, high-quality experience across the firm.

Requirements

Bachelor’s degree preferred.
7+ years of experience in executive support, workplace experience, facilities, hospitality, or related roles.
Demonstrated experience serving as a primary Executive Assistant to a senior executive (CEO or equivalent preferred).
Experience managing office environments, facilities, and/or multi-location workplaces.
Strong experience planning and executing events and managing logistics.
Exceptional organizational skills and attention to detail.
High level of professionalism, discretion, and sound judgment.
Strong interpersonal and communication skills with the ability to build trust and collaborate effectively across all levels of the organization.
Experience leading or mentoring team members.

Nice To Haves

Optimistic Warmth – Creates a welcoming, positive, and professional environment for employees, leadership, and guests
Intelligence – Applies sound judgment, anticipates needs, and navigates complexity effectively
Work Ethic – Takes ownership, follows through, and consistently delivers high-quality work with strong attention to detail
Empathy – Understands and responds to the needs of others while maintaining professionalism and appropriate boundaries
Self-Awareness – Demonstrates humility, openness to feedback, and a commitment to continuous improvement
Developer of talent