Manager, Executive Operations

Ironclad•San Francisco, CA

1d•$139,000 - $185,000

About The Position

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. Working with and reporting to the CFO on a daily basis, the Executive Operations position adds intellectual value and provides executive support with strong business acumen in parallel. This position serves as the primary point of contact for internal and external matters pertaining to the Chief Financial Officer. The Executive Operations partner also serves as a trusted confidant privy to highly confidential information. The ideal individual will have the ability to exercise good judgment in a variety of situations, with exceptional organizational skills, strong written and verbal communication, and the ability to maintain a realistic balance among multiple priorities. This role requires the ability to work independently on projects from conception to completion and to operate effectively under pressure while handling a wide variety of activities and confidential matters with discretion. The ideal candidate thrives in a fast-growing, entrepreneurial environment. Beyond that, the Executive Operations partner embodies the best of the company’s culture and serves as an ambassador for the G&A teams. This opportunity offers exposure to many different business components and significant growth opportunities for the right candidate. The role is highly valued and respected as part of the leadership team.

Requirements

Strong organizational skills with the ability to manage and prioritize multiple tasks seamlessly, with exceptional attention to detail.
Impeccable interpersonal skills and the ability to build strong relationships with all stakeholders, including staff, Board members, investors, and external partners.
Highly resourceful team player who is equally effective working independently.
Professional demeanor with a strong commitment to exceptional service.
Proactive mindset with the ability to anticipate executive needs well in advance.
Proven ability to maintain strict confidentiality.
Strong problem-solving skills and sound judgment.
Entrepreneurial mindset.
Emotional maturity and agility.
Excellent written and verbal communication skills.
Fluency with Microsoft Office Suite and/or Google Workspace.
Some occasional travel as needed to support the CFO.
7-9+ Years of experience supporting a C level executive
5+ years Working with a revenue organization, leading an administrative team
Exceptional organizational skills with the ability to manage multiple tasks under tight deadlines with keen attention to detail.
Strong interpersonal skills, building and maintaining relationships across staff, Board members, investors, and external partners.
Highly resourceful team player who can also work independently with confidence and efficiency.
Professional presence with a commitment to delivering high-level service and responsiveness.
Proactive mindset, anticipating executive needs and staying steps ahead.
Discretion and integrity in handling highly sensitive information.
Strong problem-solving skills, anticipating and resolving challenges swiftly.
High emotional intelligence and maturity to navigate complex dynamics.
Agile and adaptable in a fast-paced, evolving environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite and/or Google Suite.

Responsibilities

Work closely and effectively with the CFO to keep them informed of upcoming commitments and responsibilities, ensuring their day runs smoothly and efficiently.
Act with integrity in all interactions and serve as a trusted confidant for sensitive information.
Plan, coordinate, and ensure the CFO’s schedule is aligned to strategic priorities; perform calendar analysis to understand how time is being utilized and make recommendations based on findings; act as the “gatekeeper” for direct access to the CFO’s time.
Complete a broad variety of administrative tasks for the CFO, including maintaining contacts, identifying and engaging support personnel, conducting background research, preparing briefings for events and PR activities, supporting interview preparation, completing expense reports, composing correspondence, arranging complex travel, and compiling meeting materials.
Manage record-keeping duties: prepare meeting documents, take notes, compile and distribute official minutes, communicate action items, hold the executive team accountable, and ensure follow-through.
Schedule, research, prioritize, and follow up on incoming emails, correspondence, issues, and concerns addressed to the CFO, including those of a sensitive or confidential nature.
Serve as a liaison to the G&A executive teams, communicating directly on behalf of the CFO when requested.
Partner closely with Board members and internal stakeholders to coordinate Board meeting logistics, materials, and communications, playing a key role in seamless preparation, execution, and follow-through.
Serve as a key point of contact for investors, customers, and other external stakeholders, engaging with professionalism, discretion, and strong executive presence.
Schedule and plan team meetings and coordinate supporting decks and documents.
Work closely with partners in Executive Operations and across the company to ensure cross-functional alignment and execution of G&A, and company-wide initiatives.
Provide a bridge for smooth communication between the CFO and internal departments, demonstrating leadership to maintain credibility, trust, and strong working relationships.
Prioritize conflicting needs; handle matters proactively and expeditiously, following through on projects to successful completion, often under tight deadlines.
Provide on-call support for projects you are involved in, such as executive hiring.
Lead, mentor, and develop a team of Executive Assistants, providing guidance, coaching, and oversight to ensure consistent, high-quality executive support aligned with organizational priorities.

Benefits

Competitive compensation
Health, dental, and vision insurance
401(k)
Wellness reimbursement
Take-what-you-need vacation policy
Generous parental leave for both primary and secondary caregivers
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at