Manager Exam Process Management

About the position

The Exam Process Manager plays a critical role in ensuring Pennymac's successful navigation of various regulatory examinations. This position is responsible for the planning, coordination, and execution of key examinations, including those conducted by government-sponsored enterprises (GSEs) like Fannie Mae, Freddie Mac, and Ginnie Mae, as well as agency and investor exams (FHA, VA, and USDA).

Responsibilities

• Lead and manage the end-to-end process for Fannie Mae (MORA/STAR), Freddie Mac (CORE), Ginnie Mae, HUD, FHA, VA, and USDA origination and servicing examinations
• Facilitate exams conducted by non-agency investors, warehouse lenders, and rating agencies
• Coordinate and support subservicer client exams
• Provide support and assistance during regulatory exams, such as those conducted by the Consumer Financial Protection Bureau (CFPB) and state regulators
• Collaborate with various internal stakeholders to gather necessary documentation and information
• Develop and maintain comprehensive exam preparation plans and timelines
• Ensure timely and accurate responses to examiner requests and track and monitor exam findings and remediation efforts to completion
• Develop and implement best practices for exam preparation and execution
• Contribute to the development and maintenance of exam-related policies and procedures
• Establish and maintain strong working relationships with examiners, internal business units, and senior management
• Effectively communicate exam requirements and expectations to stakeholders

Requirements

• Bachelor's degree in Business, Finance, or a related field
• 5+ years experience in managing and facilitating regulatory examinations, particularly in the mortgage industry or financial services
• Strong knowledge of GSE (Fannie Mae, Freddie Mac) and government agency (FHA, VA, USDA) guidelines and regulations
• Familiarity with mortgage loan file documentation
• Excellent written and verbal communication skills, with the ability to effectively interact with all levels of management and external parties
• Highly organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively
• Strong analytical and problem-solving skills
• Familiarity with CFPB regulations and examination procedures
• Experience with process improvement methodologies
• Experience writing policies and procedures is highly desirable

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships