Manager, Event Services - Texas Health Mansfield Stadium

Texas Health Mansfield Stadium•Mansfield, TX

25d•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Pre-event and onsite communication Establish staff schedules, task assignments as well as equipment allocation to ensure conformance with departmental objectives and goals Work closely with departments and clients groups to define event goals, objectives and specific implementation plans. Maintain a calendar of events and database to anticipate long-term planning and effective event management Serves as a liaison and client representative to provide planning, implementation, and delivery of all assigned events at Texas Health Mansfield Stadium or other REV Entertainment projects. Coordinates event schedules with contracted security/staffing companies, provides guidance, and supervision during events and follows up after all events to ensure proper billing. Creates and maintains event files; creates and distributes Event Memos for all events. Creates and implements standard operating procedures for event coordination and communications with other departments. Reviews and reports financial reports relating to event expenses, payments, and general ledger allocations. Reviews event plans to ensure adherence to organization safety and brand policies and procedures. Sets expectations for guest services, building security, emergency preparation and crowd control procedures for events; monitors compliance and responds to concerns as needed. Collaborates with Director to manage event booking and diagramming software including; renewals, updates to diagramming templates, staff training, and industry best practices. Builds strong client relationships and updates guest history in order to meet their needs and encourage repeat business; works with the REV Entertainment Sales Department to generate new business revenue. Conducts facility tours for prospective clients. Provides general event support for public ticketed events, as needed, As scheduled, works flexible/varied hours, including nights, weekends and holidays. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Texas Health Mansfield Stadium is a multi-use soccer stadium complex located in Mansfield, Texas, and is scheduled to open this summer. North Texas Soccer Club, the MLS NEXT Pro affiliate of FC Dallas, will serve as the venue’s primary tenant. The stadium is operated by REV Entertainment and Hunt Sports.

Requirements

Ability to effectively supervise staff.
Skilled in the understanding, implementation, and creation of SOPs for event planning, execution, reconciliation, and reporting.
Demonstrated organizational, planning and problem-solving skills.
Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors.
Ability to prioritize multiple projects and meet deadlines.
Work effectively under pressure and/or stringent schedules.
Ability to work with minimal supervision and to interact with all levels of staff and clients.

Nice To Haves

Bachelor’s degree from four-year College or University in Hospitality, Event Management, Communications, Business or similar major.
Minimum 2 years of event management experience; or equivalent combination of education and experience.
Proficiency in Microsoft Office; CAD experience preferred.
Proficiency in Event Booking, Venue Ops, Social Tables and/or other departmental event management software.

Responsibilities

Pre-event and onsite communication
Establish staff schedules, task assignments as well as equipment allocation to ensure conformance with departmental objectives and goals
Work closely with departments and clients groups to define event goals, objectives and specific implementation plans.
Maintain a calendar of events and database to anticipate long-term planning and effective event management
Serves as a liaison and client representative to provide planning, implementation, and delivery of all assigned events at Texas Health Mansfield Stadium or other REV Entertainment projects.
Coordinates event schedules with contracted security/staffing companies, provides guidance, and supervision during events and follows up after all events to ensure proper billing.
Creates and maintains event files; creates and distributes Event Memos for all events.
Creates and implements standard operating procedures for event coordination and communications with other departments.
Reviews and reports financial reports relating to event expenses, payments, and general ledger allocations.
Reviews event plans to ensure adherence to organization safety and brand policies and procedures.
Sets expectations for guest services, building security, emergency preparation and crowd control procedures for events; monitors compliance and responds to concerns as needed.
Collaborates with Director to manage event booking and diagramming software including; renewals, updates to diagramming templates, staff training, and industry best practices.
Builds strong client relationships and updates guest history in order to meet their needs and encourage repeat business; works with the REV Entertainment Sales Department to generate new business revenue.
Conducts facility tours for prospective clients.
Provides general event support for public ticketed events, as needed
As scheduled, works flexible/varied hours, including nights, weekends and holidays.