MANAGER - EVENT PRODUCTION

Hard Rock Cafe•Orlando, FL

About The Position

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com. Event Service Manager is responsible for directing event efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Requirements

College coursework preferred, High School Diploma or Equivalent
Minimum 5 Years Event Management Experience
Proficiency Communicating (speaking, reading, writing) in English
Proficient in Word, Excel, PowerPoint and Delphi
Communication
Organization
Detail Oriented
Self-Motivated
Positive Attitude
Ability to move throughout the restaurant, LIVE and retail store and LIVE venue (standing, walking, kneeling, bending) for extended periods of time.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
Ability to work extended hours on day of show move objects up to 50 pounds

Responsibilities

Update and maintain details on Banquet Event Orders
Follow through on all deposits as outlined in the contract
Coordinate with Universal parking requests and bus drop off
Obtain pricing and secure items for groups from outside vendors
After receiving invoices, input purchase order information for payment to vendors
Close out files for Accounting
Work with all operating areas to develop staffing schedules
Coordinate load in, production and event time lines with client, operations and external vendors
Develop custom creative events as needed
Coordinate with Kitchen Operations changes in menu selections and/or quantities
Work with Sales Managers and assist with site visits and tastings
Serve as point during events for internal and client communication
Communicate with all operating areas the expectations for the event
Coordinate all talent rider information (technical and food & beverage)
Adhering to Company training standards
Proficient in Microsoft Office and Amadeus/Delphi
Ensures all company and established (event) O.P.’s