Manager, Event Operations

Los Angeles Football Club•Los Angeles, CA

63d•$75,000 - $80,000•Onsite

About The Position

The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC's ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world's game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles. The Manager, Event Operations is a hybrid dayshift/overnight role that will be responsible for overseeing the scheduling and execution of all event conversions within BMO Stadium. This role will be expected to work approximately 20% of the time overnight but may be subject to change depending on business needs. From conception to execution, the Manager, Event Operations will devise cost efficient logistics and timelines that are conscious of the year-round event calendar. Leveraging third party relationships and stadium resources, this person shall ensure optimal fan experience and safety standards for all events. In addition, this position is also responsible for preventative maintenance, as it pertains to preserving conversion equipment and stadium assets. This role reports to the Director, Facility Operations.

Requirements

Bachelor's degree in Business Administration, Facilities Management, or related field from an accredited College/University required.
Minimum of 3-4 years' experience in facility operations, preferably at a venue/stadium.
Familiar with best practices for operating and converting different types of sports/entertainment venues, including but not limited to, staffing configurations/assignments and third-party vendor logistics.
Must be a forward thinking planner who can galvanize a team around long term initiatives.
Ability to work successfully independently and through cross functional teams.
Strong organizational skills with impeccable attention to detail.
Ability to make sound decisions and multi-task in a fast-paced environment while meeting tight deadlines.
Possess a professional demeanor and can interact effectively with all levels of the organization and external contacts.
Must possess exceptional communication skills - both verbal and written.
Advanced knowledge of the following computer programs: Microsoft Office (including, SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook).
Must possess a current and valid California Driver's License.
Must be able to work nights, overnights, weekends, and holidays as the event calendar requires.
Must be able to lift up to 50lbs without assistance and stand/walk for long period of time.

Nice To Haves

Prior experience in executing major event facility conversions preferred.
Forklift/Scissor lift certification preferred.
Bilingual in Spanish is a plus.

Responsibilities

Co-manage the part-time operations crew, full-time operations coordinators, and event operations schedules, project planning, budgets, and calendars to ensure the department is functioning efficiently and effectively.
Attend event planning meetings to ensure the Operations Department receives pertinent information to appropriately prepare staff and the facility for upcoming events.
Provide and maintain required training to part-time operations staff, including but not limited to heavy machinery, OSHA, and other event operations equipment.
Assist in planning and managing the department's annual operating budget and capital budget.
Lead internal event logistic planning meetings with other Operations teams to devise and summarize event timelines, estimates, and actuals.
Assist with management of stadium-wide inventory, including all major equipment, systems, and furniture. Contribute to the creation and implementation of departmental standard operating procedures (SOPs), including the event operations handbook, equipment maintenance and handling guidelines, fixed and event signage packages, and event operations set-up guidelines.
Supervise the installation and dismantle of various event operations equipment, including but not limited to, staging, tents, tables, chairs, stanchions, temporary/fixed signage, barricades, and stadium bowl seating.
Oversee and ensure completion of inspections, maintenance and repairs received from leadership.
Execute required conversion requests from various departments and contractors to ensure the facility is ready for each individual event.
Manage communication of event conversion schedules, floor plans, diagrams, and inventory allocations to all event stakeholders.
Oversee and ensure preventative maintenance schedules, departmental SOPs, emergency procedures, and risk/safety policies are being adhered to and compliant with all governmental regulations, such as Cal/OSHA.
Manage installation and dismantle of various conversion equipment, including but not limited to staging, temporary flooring, trussing, demountable seating, and chair set/strike.
Document and maintain records of historical conversion data, including but not limited to expenses, damages, material costing timelines, checklists, and capital expenditures.
Other duties as assigned by Supervisor/Management.