Manager, Environmental Services / Housekeeping (night shift)

Stanford Health Care•Stanford, CA

1d•$51 - $66•Onsite

About The Position

When the hospital is at its quietest, your impact is at its strongest. As our EVS Night Manager, you’ll lead the team that keeps our ORs safe, our patients protected, and our care teams ready for life-changing procedures by morning. In this full-time, onsite role in Palo Alto, you’ll lead overnight Environmental Services operations, directing a team of 25+ to deliver high-quality terminal cleans, floor care, and waste management across our ORs and adjacent areas. You’ll work closely with nursing and perioperative leaders to keep room turnover on time, uphold infection-prevention and regulatory standards, and drive continuous improvements that keep the environment clean, safe, and welcoming. The Manager - Environmental Services oversees the work of an assigned group of Environmental Services employees; ensures that proper procedures are followed by staff and monitors the ordering and use of supplies and materials. This position supervises cleaning and maintenance procedures unique to an acute care hospital. This position also has responsibility for the quality of environmental maintenance of a number of hospital areas.

Requirements

Bring EVS leadership experience in healthcare or similarly complex, high-acuity environments
Understand OR flow and what “ready for the next case” truly looks like, from floor care to final disinfection
Are organized, hard-working, and confident, with a positive attitude that motivates night-shift teams
Think critically under pressure, communicate clearly with clinical partners, and follow through on high standards
Job requires a Bachelor’s degree in a work-related discipline/field from an accredited college or university preferred. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
Three (3) years of Environmental Services experience in healthcare setting required; five (5) years preferred and
Joint Commission experience and
Experience in a union environment and
Experience managing ≥ 25 full time employees
Infection Prevention/HAI knowledge
Floor care knowledge
Technical expertise in Environmental Services systems and processes in a healthcare setting
Ability to gather, analyze and provide clear and concise information both verbally and in writing
Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work
Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPPA regulations, hospital and department policies and procedures
Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, and handle a high-volume workload with accuracy and efficiency, and meet deadlines
Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel contacted in the course of work
Knowledge of departmental budgets, trend utilization and use of historical data
Knowledge of and ability to use basic office equipment including photocopier, fax, printer, telephone, and desktop computer and ability to maintain orderly and accurate files and records, including confidential and sensitive material, both electronic and hard copy, for ease of access and retrieval
Knowledge of and demonstrated proficiency in the use of computer applications, such as word processing, spreadsheet and/or database and ability to quickly learn and become proficient in using staffing and scheduling applications
Excellent communicator able to express themselves succinctly and with clarity
Ability to collaborate, motivate and lead globally through others and influence the achievement of common goals
Analytically strong and able to interpret data to develop concepts to drive improvement

Responsibilities

Department lead for Project Management inclusive of Cost Reductions, Supplies, Healthcare Associated Infections (HAI), Performance Improvement, Patient Satisfaction and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
Creates and maintains staff schedules. Upholds Human Resources (HR) policies and provides ongoing staff and management training.
Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees’ performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
Maintains required records, gathers statistics and prepares reports and dashboards as required.
Monitors workflows and effects change to improve quality and efficiency of services.
Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff.
Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas.
Ensure employees and managers adhere to company policies and legal regulations.
Serves as a link between staff and upper management.
Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection.
Performs daily Patient Satisfaction rounds to solicit same day patient feedback and ensure service standards are met.
This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary