Manager, Enterprise Workfront Platform Lead

Capital One • McLean, VA

198d • $146,100 - $166,700 • Hybrid

About The Position

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise-wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Requirements

• Bachelor's Degree or Military experience.
• At least 3 years of experience as a Workfront System Administrator supporting 300 plus users.
• At least 2 years of project management experience.
• At least 1 year of marketing experience.

Nice To Haves

• Workfront administration within a Financial Services corporation.
• Experience implementing or enhancing Adobe Workfront as a consultant.

Responsibilities

• Support the system utilization, standardization and stability of Adobe Workfront.
• Act as the Workfront champion and day-to-day resource for our environment's group admins.
• Lead license distribution and tracking for the 60 plus groups using Workfront.
• Provide technical subject matter expertise and business process knowledge to teams while supporting business analysis.
• Orchestrate systems builds, configurations and development/automation tasks for system enhancements.
• Partner with Product Management to manage complex troubleshooting and assist in recommending solutions to system or user issues.
• Develop projects and reporting within Workfront to track system projects, implementation and enhancements.
• Conduct regular audits on group utilization and data to increase system quality, resolve inconsistencies and correct workflow and/or system integration processes.
• Develop an Enterprise Workfront Annual Roadmap to assist in prioritization of implementations, enhancements and new product release utilization.
• Set the standards and oversee the execution of basic administration by the designated SMEs.
• Play a hands-on leadership role in system implementation for system functionality modules, automation enhancements, or new/existing team rollouts.
• Participate and partner with Adobe Workfront account support to understand the product roadmap and translate it into how enhancements can benefit Capital One.
• Lead complex, strategic projects to expand and optimize how Workfront is used at Capital One.
• Leverage traditional implementation process (Discovery > Design > Build & Test > Rollout) to deliver strategic enhancements or new team implementations.
• Facilitate effective discovery and design sessions for teams interested in onboarding Workfront or enhancing their use of Workfront.
• Identify root problem statements and document comprehensive requirements from discovery and design sessions with stakeholders.
• Lead prioritization exercises with stakeholder groups to help determine how internal and tech capacity should be best utilized to drive value.
• Recommend and document platform and workflow designs using digital collaboration tools.
• Support rollout and change management activities associated with onboarding and enhancements.
• Manage status reporting to relevant leadership audiences during the project lifecycle.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree