Manager, Enterprise Customer Success
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About The Position
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. As a Manager, Enterprise Customer Success you’ll be responsible for leading a team that drives sustainable provider growth from large provider groups and health systems. You will lead and coach individual contributors within a well-defined sales motion to improve the enterprise team’s achievement against provider growth and optimization targets. The successful candidate will consistently develop individual contributors with perceptible metrics impact within static processes.
