MANAGER, ENTERPRISE APPLICATIONS

Ykkap America • Atlanta, GA

103d

About The Position

YKK AP America is seeking an experienced Manager of Enterprise Applications with a strong background in ERP and/or CRM systems, business intelligence (BI), and data governance, preferably within a manufacturing environment. This role emphasizes driving analytics strategy, change management, and continuous improvement in the enterprise applications domain. The ideal candidate will have a minimum of 6 years of experience in enterprise application support and change management, including at least 2 years in a managerial capacity.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; Master's degree preferred
• Minimum of 6 years of experience in enterprise applications configuration or support, with a focus on data management, BI, ERP, and/or CRM systems
• Proven track record of at least 2 years in a managerial role, overseeing resources responsible for BI, ERP, and/or CRM administration and configuration management
• Demonstrated understanding of data governance principles, master data management, data architecture, and data modeling techniques
• Experience preferred in managing change in ERP systems such as SAP, Oracle ERP or similar, and CRM systems like Salesforce, Microsoft Dynamics, etc.
• Experience preferred, but not necessary, in the support and use of Power BI for data modeling and visualization
• Experience preferred, but not necessary, in the support and use of Informatica IDMC and/or MDM products
• Experience preferred, but not necessary, in managing third-party application support teams (AMS)
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions
• Exceptional communication skills, both verbal and written, with the ability to communicate effectively at all levels of the organization

Nice To Haves

• Experience in a manufacturing environment
• Familiarity with cloud resources and optimization strategies

Responsibilities

• Manage an internal multi-disciplinary team and external third-party managed services, consisting of ERP specialists, program developers, and BI developers
• Provide leadership, guidance, and mentorship to team members, fostering a culture of continuous improvement
• Conduct ongoing performance management, goal setting, and professional development planning for direct reports
• Maintain a comprehensive data and analytics strategy aligned with business objectives
• Enforce and maintain data governance policies and procedures to ensure data security and data integrity in BI/reporting
• Oversee master data management, data architecture, and data modeling activities to support analytical and operational needs
• Provide thought leadership and guide the IT organization's change management process, including managing segregation of duties and revision control of documentation, code, and other artifacts
• Oversee the evolving design, development, and deployment of BI solutions and analytical tools
• Drive the adoption of self-service BI capabilities across the organization
• Monitor the BI platform performance and optimize as necessary to ensure responsiveness, reliability, and optimized cost of cloud resources
• Ensure alignment of data/analytics technologies roadmap with artificial intelligence (AI) pilots and initiatives
• Partner continuously with the Project Management Office (PMO) and business stakeholders to agree on priorities prior to execution
• Drive continuous improvement of ERP and CRM systems, and champion the adoption of new technologies as necessary, to support strategic initiatives and realize efficiencies in business operations
• Develop, socialize, and execute the roadmap for upgrades and enhancements
• Ensure master data hygiene across ERP, CRM, and other business systems
• Stay current with industry trends and best practices in data management, BI, ERP, and CRM domains

Benefits

• Competitive compensation packages
• Training and advancement opportunities
• Comprehensive benefits package designed to provide security for employees
• High level of benefit coverage at a reasonable cost to the employee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees